Total CFPB complaints
64
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 64 complaints
Lazega & Johanson LLC — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Lazega & Johanson LLC
- False statements or representation
False statements or representation
13 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- Disclosure verification of debt 5
Disclosure verification of debt
5 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Taking/threatening an illegal action 4
Taking/threatening an illegal action
4 complaints
C
Grade C · 60.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Lazega & Johanson LLC?
Lazega & Johanson LLC has accumulated 64 total CFPB complaints across 8 states, with 3 filed in the most recent 12 months against 61 historical complaints before that window. The trailing-12-month volume represents 4.7% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 28% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Georgia with 56 and New Jersey with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.7/100 places Lazega & Johanson LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
4.7% of total history
Stable →
States active
8
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
28%
After company response
Reputation grade
C
60.7/100 composite
Response-quality profile
How Lazega & Johanson LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 55.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Lazega & Johanson LLC compare to its peers?
Lazega & Johanson LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-01 2026-01
Top Consumer Issues
False statements or representation13 (%)
Attempts to collect debt not owed10 (%)
Disclosure verification of debt5 (%)
Took or threatened to take negative or legal action4 (%)
Taking/threatening an illegal action4 (%)
Cont'd attempts collect debt not owed6 (%)
Communication tactics3 (%)
Written notification about debt2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 13 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 4 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Communication tactics | Used obscene, profane, or other abusive language | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
Where do complaints against Lazega & Johanson LLC come from?
The states where consumers have filed the most CFPB complaints against Lazega & Johanson LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Lazega & Johanson LLC
Across 8 states with at least one filing
- Georgia
Georgia
56 complaints
- New Jersey 1
New Jersey
1 complaints
- Puerto Rico 1
Puerto Rico
1 complaints
- Florida 1
Florida
1 complaints
- South Carolina 1
South Carolina
1 complaints
- Virginia 1
Virginia
1 complaints
- Arizona 1
Arizona
1 complaints
- New York 1
New York
1 complaints
Frequently Asked Questions
What is the most common complaint against Lazega & Johanson LLC? ▼
The most common issue consumers report about Lazega & Johanson LLC is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 64 complaints filed with the CFPB.
Are complaints against Lazega & Johanson LLC increasing or decreasing? ▼
Complaints against Lazega & Johanson LLC have been stable. The company received 3 complaints in the last 12 months.
What is Lazega & Johanson LLC's reputation grade? ▼
Lazega & Johanson LLC has a reputation grade of C (score: 60.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Lazega & Johanson LLC respond to consumer complaints? ▼
Lazega & Johanson LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.
In how many states does Lazega & Johanson LLC operate? ▼
Lazega & Johanson LLC has received CFPB complaints from consumers in 8 states, with the most complaints from Georgia (56 complaints).
What can I do if Lazega & Johanson LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lazega & Johanson LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |