This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 151 complaints

Law Offices of Robert J. Colclough, III — Debt Collector Complaint Profile

CFPB complaint profile across 22 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Law Offices of Robert J. Colclough, III

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 52.0/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Law Offices of Robert J. Colclough, III?

Law Offices of Robert J. Colclough, III has accumulated 151 total CFPB complaints across 22 states, with 21 filed in the most recent 12 months against 130 historical complaints before that window. The trailing-12-month volume represents 13.9% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 70% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 22 states, led by California with 103 and New York with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.0/100 places Law Offices of Robert J. Colclough, III in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

151

All-time across CCDB intake

Last 12 months

21

13.9% of total history

Stable →

States active

22

Distinct state filings

Timely response rate

70%

Within CFPB SLA window

Consumer disputes

9%

After company response

Reputation grade

F

52.0/100 composite

Response-quality profile

How Law Offices of Robert J. Colclough, III performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 70.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 18.2%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 39.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Law Offices of Robert J. Colclough, III compare to its peers?

How does Law Offices of Robert J. Colclough, III compare? Versus a peer and the national average across 60+ high-volume collectors
Law Offices of Robert … National average
Complaints (last 12 mo)lower is better
21
22,938
250
Timely-response ratehigher is better
70%
100%
91%
Consumer-dispute ratelower is better
9%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2023-12 2026-01

Top Consumer Issues

Attempts to collect debt not owed57 (%)
False statements or representation18 (%)
Written notification about debt22 (%)
Cont'd attempts collect debt not owed9 (%)
Took or threatened to take negative or legal action6 (%)
Disclosure verification of debt6 (%)
Communication tactics4 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 30
False statements or representation Attempted to collect wrong amount 18
Written notification about debt Didn't receive enough information to verify debt 16
Attempts to collect debt not owed Debt was result of identity theft 14
Attempts to collect debt not owed Debt was paid 13
Cont'd attempts collect debt not owed Debt is not mine 9
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 6
Disclosure verification of debt Not given enough info to verify debt 6
Written notification about debt Didn't receive notice of right to dispute 6
Communication tactics Threatened to take legal action 4

Where do complaints against Law Offices of Robert J. Colclough, III come from?

The states where consumers have filed the most CFPB complaints against Law Offices of Robert J. Colclough, III. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Law Offices of Robert J. Colclough, III

Across 22 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Law Offices of Robert J. Colclough, III?

The most common issue consumers report about Law Offices of Robert J. Colclough, III is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 151 complaints filed with the CFPB.

Are complaints against Law Offices of Robert J. Colclough, III increasing or decreasing?

Complaints against Law Offices of Robert J. Colclough, III have been stable. The company received 21 complaints in the last 12 months.

What is Law Offices of Robert J. Colclough, III's reputation grade?

Law Offices of Robert J. Colclough, III has a reputation grade of F (score: 52.0/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Law Offices of Robert J. Colclough, III respond to consumer complaints?

Law Offices of Robert J. Colclough, III has a 70% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.

In how many states does Law Offices of Robert J. Colclough, III operate?

Law Offices of Robert J. Colclough, III has received CFPB complaints from consumers in 22 states, with the most complaints from California (103 complaints).

What can I do if Law Offices of Robert J. Colclough, III is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Law Offices of Robert J. Colclough, III violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial