Total CFPB complaints
66
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 66 complaints
Law Offices of Robert A. Schuerger Co., LPA — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Law Offices of Robert A. Schuerger Co., LPA
- Communication tactics
Communication tactics
14 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- False statements or representation
False statements or representation
9 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
8 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- Threatened to contact someone or share information improperly 4
Threatened to contact someone or share information improperly
4 complaints
C
Grade C · 60.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Law Offices of Robert A. Schuerger Co., LPA?
Law Offices of Robert A. Schuerger Co., LPA has accumulated 66 total CFPB complaints across 19 states, with 12 filed in the most recent 12 months against 54 historical complaints before that window. The trailing-12-month volume represents 18.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by Ohio with 25 and Florida with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.7/100 places Law Offices of Robert A. Schuerger Co., LPA in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
18.2% of total history
Rising ↑
States active
19
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
C
60.7/100 composite
Response-quality profile
How Law Offices of Robert A. Schuerger Co., LPA performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Law Offices of Robert A. Schuerger Co., LPA compare to its peers?
Law Offices of Robert … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-11 2026-03
Top Consumer Issues
Attempts to collect debt not owed10 (%)
Communication tactics14 (%)
False statements or representation9 (%)
Took or threatened to take negative or legal action8 (%)
Written notification about debt5 (%)
Threatened to contact someone or share information improperly4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 7 |
| Communication tactics | Frequent or repeated calls | 7 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Threatened to contact someone or share information improperly | Contacted your employer | 4 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 3 |
Where do complaints against Law Offices of Robert A. Schuerger Co., LPA come from?
The states where consumers have filed the most CFPB complaints against Law Offices of Robert A. Schuerger Co., LPA. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Law Offices of Robert A. Schuerger Co., LPA
Across 19 states with at least one filing
- Ohio
Ohio
25 complaints
- Florida 9
Florida
9 complaints
- New York 5
New York
5 complaints
- Texas 4
Texas
4 complaints
- North Carolina 4
North Carolina
4 complaints
- New Jersey 3
New Jersey
3 complaints
- California 2
California
2 complaints
- Illinois 2
Illinois
2 complaints
Frequently Asked Questions
What is the most common complaint against Law Offices of Robert A. Schuerger Co., LPA? ▼
The most common issue consumers report about Law Offices of Robert A. Schuerger Co., LPA is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 66 complaints filed with the CFPB.
Are complaints against Law Offices of Robert A. Schuerger Co., LPA increasing or decreasing? ▼
Complaints against Law Offices of Robert A. Schuerger Co., LPA are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Law Offices of Robert A. Schuerger Co., LPA's reputation grade? ▼
Law Offices of Robert A. Schuerger Co., LPA has a reputation grade of C (score: 60.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Law Offices of Robert A. Schuerger Co., LPA respond to consumer complaints? ▼
Law Offices of Robert A. Schuerger Co., LPA has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Law Offices of Robert A. Schuerger Co., LPA operate? ▼
Law Offices of Robert A. Schuerger Co., LPA has received CFPB complaints from consumers in 19 states, with the most complaints from Ohio (25 complaints).
What can I do if Law Offices of Robert A. Schuerger Co., LPA is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Law Offices of Robert A. Schuerger Co., LPA violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |