Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1 complaints
Law Office of R. Gary Shapley — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Law Office of R. Gary Shapley
- False statements or representation
False statements or representation
1 complaints
A
Grade A · 84.0/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about Law Office of R. Gary Shapley?
Law Office of R. Gary Shapley has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Indicated you were committing crime by not paying debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 84.0/100 places Law Office of R. Gary Shapley in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
A
84.0/100 composite
Response-quality profile
How Law Office of R. Gary Shapley performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Law Office of R. Gary Shapley compare to its peers?
Law Office of R. Gary … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-08 2019-08
Top Consumer Issues
False statements or representation1 (%)
Most common issue: False statements or representation — Indicated you were committing crime by not paying debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
Where do complaints against Law Office of R. Gary Shapley come from?
The states where consumers have filed the most CFPB complaints against Law Office of R. Gary Shapley. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Law Office of R. Gary Shapley
Across 1 states with at least one filing
- Texas
Texas
1 complaints
Frequently Asked Questions
What is the most common complaint against Law Office of R. Gary Shapley? ▼
The most common issue consumers report about Law Office of R. Gary Shapley is "False statements or representation", specifically "Indicated you were committing crime by not paying debt". This is based on 1 complaints filed with the CFPB.
Are complaints against Law Office of R. Gary Shapley increasing or decreasing? ▼
Complaints against Law Office of R. Gary Shapley have been stable. The company received 0 complaints in the last 12 months.
What is Law Office of R. Gary Shapley's reputation grade? ▼
Law Office of R. Gary Shapley has a reputation grade of A (score: 84.0/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does Law Office of R. Gary Shapley respond to consumer complaints? ▼
Law Office of R. Gary Shapley has a 100% timely response rate to CFPB complaints.
In how many states does Law Office of R. Gary Shapley operate? ▼
Law Office of R. Gary Shapley has received CFPB complaints from consumers in 1 states, with the most complaints from Texas (1 complaints).
What can I do if Law Office of R. Gary Shapley is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Law Office of R. Gary Shapley violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |