This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 200 complaints

Law Office of Brett M. Borland, P.C. - Debt Collector Complaint Profile

CFPB complaint profile across 28 states, reputation grade F.

Complaints by issue type

What consumers report about Law Office of Brett M. Borland, P.C.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Law Office of Brett M. Borland, P.C. ranks ahead of 18% of the 5,283 collectors PlainCollector grades - 82% keep a cleaner CFPB record, on 200 all-time complaints and a 100% timely-response rate.

18th pct
reputation rank of 5,283 graded collectors
200
CFPB complaints, all-time
100%
answered inside the CFPB window
59
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Law Office of Brett M. Borland, P.C.?

Law Office of Brett M. Borland, P.C. has accumulated 200 total CFPB complaints across 28 states, with 59 filed in the most recent 12 months against 141 historical complaints before that window. The trailing-12-month volume represents 29.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate.

Complaints have been recorded across 28 states, led by Georgia with 31 and Texas with 31. Normalized against the full CFPB collector database, the reputation score of 51.6/100 places Law Office of Brett M. Borland, P.C. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

200

mid-volume (CCDB)

Last 12 months

59

29.5% of all-time complaints

Rising ↑

States active

28

multi-region footprint

Timely response rate

100%

excellent band

Reputation grade

F

51.6/100 composite

How does Law Office of Brett M. Borland, P.C.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 18% higher than 18% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Law Office of Brett M. Borland, P.C. versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 50.0%

Share of US states + territories with at least one filed complaint against this collector.

How does Law Office of Brett M. Borland, P.C. compare to its peers?

How does Law Office of Brett M. Borland, P.C. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Law Office of Brett M.… National average
Complaints (last 12 mo)lower is better
59
23
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
12%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-03 2025-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 76
Written notification about debt - 49
False statements or representation - 42
Communication tactics - 13
Took or threatened to take negative or legal action - 11
Threatened to contact someone or share information improperly - 8
Electronic communications - 1

Where do complaints against Law Office of Brett M. Borland, P.C. come from?

Law Office of Brett M. Borland, P.C.'s own per-state count, not a national baseline.

Top states by complaints against Law Office of Brett M. Borland, P.C.

Across 28 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Law Office of Brett M. Borland, P.C. contacts you

A grade of F signals how Law Office of Brett M. Borland, P.C.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Law Office of Brett M. Borland, P.C. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Law Office of Brett M. Borland, P.C. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Law Office of Brett M. Borland, P.C.? ▼

The most common issue consumers report about Law Office of Brett M. Borland, P.C. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 200 complaints filed with the CFPB.

Are complaints against Law Office of Brett M. Borland, P.C. increasing or decreasing? ▼

Complaints against Law Office of Brett M. Borland, P.C. are rising. The company received 59 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Law Office of Brett M. Borland, P.C.'s reputation grade? ▼

Law Office of Brett M. Borland, P.C. has a reputation grade of F (score: 51.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Law Office of Brett M. Borland, P.C. respond to consumer complaints? ▼

Law Office of Brett M. Borland, P.C. has a 100% timely response rate to CFPB complaints.

In how many states does Law Office of Brett M. Borland, P.C. operate? ▼

Law Office of Brett M. Borland, P.C. has received CFPB complaints from consumers in 28 states, with the most complaints from Georgia (31 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.