Total CFPB complaints
2
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Laurens Financial Services Inc
Took or threatened to take negative or legal action
1 complaints
Written notification about debt
1 complaints
Grade D · 58.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Laurens Financial Services Inc has accumulated 2 total CFPB complaints across 2 states, with 1 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 50.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by South Carolina with 1 and New York with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places Laurens Financial Services Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
2
All-time across CCDB intake
Last 12 months
1
50.0% of total history
Rising ↑
States active
2
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Reputation grade
D
58.7/100 composite
How Laurens Financial Services Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
The states where consumers have filed the most CFPB complaints against Laurens Financial Services Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Across 2 states with at least one filing
South Carolina
1 complaints
New York
1 complaints
The most common issue consumers report about Laurens Financial Services Inc is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 2 complaints filed with the CFPB.
Complaints against Laurens Financial Services Inc are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
Laurens Financial Services Inc has a reputation grade of D (score: 58.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Laurens Financial Services Inc has a 50% timely response rate to CFPB complaints.
Laurens Financial Services Inc has received CFPB complaints from consumers in 2 states, with the most complaints from South Carolina (1 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Laurens Financial Services Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |