Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Landmark Collection Services Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Landmark Collection Services Inc.
- Electronic communications
Electronic communications
3 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Confusing or missing disclosures 1
Confusing or missing disclosures
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
F
Grade F · 40.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Landmark Collection Services Inc.?
Landmark Collection Services Inc. has accumulated 6 total CFPB complaints across 5 states, with 4 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 66.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Electronic communications", narrowing to "Frequent or repeated messages", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 17% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by California with 2 and Arizona with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 40.4/100 places Landmark Collection Services Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
66.7% of total history
Rising ↑
States active
5
Distinct state filings
Timely response rate
17%
Within CFPB SLA window
Reputation grade
F
40.4/100 composite
Response-quality profile
How Landmark Collection Services Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 16.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Landmark Collection Services Inc. compare to its peers?
Landmark Collection Se… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-09 2025-09
Top Consumer Issues
Electronic communications3 (%)
Communication tactics1 (%)
Confusing or missing disclosures1 (%)
False statements or representation1 (%)
Most common issue: Electronic communications — Frequent or repeated messages
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Electronic communications | Frequent or repeated messages | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Confusing or missing disclosures | — | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Landmark Collection Services Inc. come from?
The states where consumers have filed the most CFPB complaints against Landmark Collection Services Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Landmark Collection Services Inc.
Across 5 states with at least one filing
- California
California
2 complaints
- Arizona
Arizona
1 complaints
- Kansas
Kansas
1 complaints
- South Carolina
South Carolina
1 complaints
- North Carolina
North Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against Landmark Collection Services Inc.? ▼
The most common issue consumers report about Landmark Collection Services Inc. is "Electronic communications", specifically "Frequent or repeated messages". This is based on 6 complaints filed with the CFPB.
Are complaints against Landmark Collection Services Inc. increasing or decreasing? ▼
Complaints against Landmark Collection Services Inc. are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Landmark Collection Services Inc.'s reputation grade? ▼
Landmark Collection Services Inc. has a reputation grade of F (score: 40.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Landmark Collection Services Inc. respond to consumer complaints? ▼
Landmark Collection Services Inc. has a 17% timely response rate to CFPB complaints.
In how many states does Landmark Collection Services Inc. operate? ▼
Landmark Collection Services Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from California (2 complaints).
What can I do if Landmark Collection Services Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Landmark Collection Services Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |