What is the most common complaint against Lamont, Hanley & Associates, Inc.?

The most common issue consumers report about Lamont, Hanley & Associates, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 89 complaints filed with the CFPB.

Are complaints against Lamont, Hanley & Associates, Inc. increasing or decreasing?

Complaints against Lamont, Hanley & Associates, Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Lamont, Hanley & Associates, Inc.'s reputation grade?

Lamont, Hanley & Associates, Inc. has a reputation grade of C (score: 57.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Lamont, Hanley & Associates, Inc. respond to consumer complaints?

Lamont, Hanley & Associates, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Lamont, Hanley & Associates, Inc. operate?

Lamont, Hanley & Associates, Inc. has received CFPB complaints from consumers in 28 states, with the most complaints from California (21 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Lamont, Hanley & Associates, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 28 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

26
Cont'd attempts collect debt not owed

17
Communication tactics

15
Disclosure verification of debt

11
Written notification about debt

6
False statements or representation

5

Data updated September 2026

CFPB complaint disposition

CCDB record lamont-hanley-associates-inc Lamont, Hanley & Associates, Inc.

Grade C · 89 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #869 · compose #2872

VOL 89
GRADE C
12MO 2
STATES 28
TIMELY 97%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #869
COMPOSE #2,872

Volume peers

Nearest volume peer: Action Collection Agencies, Inc. (89 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Lamont, Hanley & Associates, Inc.'s 89 CFPB complaints sit next to Action Collection Agencies, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for Lamont, Hanley & Associates, Inc. (23.6%)

Volume rank #869 and composite rank #2,872 diverge by 2,003 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 23.6%; Mid-band (15–30%) · 28 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2020-12 at 7.9% (3 filings)
Divergent corpus ranks: #869 volume; #2,872 composite; Cleanest-composite ladder is 2,003 places worse than volume

How does Lamont, Hanley & Associates, Inc. compare to its peers?

How does Lamont, Hanley & Associates, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Lamont, Hanley & Assoc… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-08 2022-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	26
Cont'd attempts collect debt not owed	17
Communication tactics	15
Disclosure verification of debt	11
Written notification about debt	6
False statements or representation	5
Took or threatened to take negative or legal action	4
Improper contact or sharing of info	4
Threatened to contact someone or share information improperly	1

Where do complaints against Lamont, Hanley & Associates, Inc. come from?

Lamont, Hanley & Associates, Inc.'s own per-state count, not a national baseline.

California

21
Florida

12
New York

8
New Hampshire

6
Colorado

4
Georgia

3
Indiana

3
Massachusetts

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Lamont, Hanley & Associates, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 89.

4 peers

Know your rights before responding to Lamont, Hanley & Associates, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.