This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 12 complaints

Kirschbaum, Nanney, Keenan & Griffin, P.A. — Debt Collector Complaint Profile

CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Kirschbaum, Nanney, Keenan & Griffin, P.A.

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 52.2/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Kirschbaum, Nanney, Keenan & Griffin, P.A.?

Kirschbaum, Nanney, Keenan & Griffin, P.A. has accumulated 12 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 100% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 4 states, led by North Carolina with 6 and California with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.2/100 places Kirschbaum, Nanney, Keenan & Griffin, P.A. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

12

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

4

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

100%

After company response

Reputation grade

F

52.2/100 composite

Response-quality profile

How Kirschbaum, Nanney, Keenan & Griffin, P.A. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 100.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Kirschbaum, Nanney, Keenan & Griffin, P.A. compare to its peers?

How does Kirschbaum, Nanney, Keenan & Griffin, P.A. compare? Versus a peer and the national average across 60+ high-volume collectors
Kirschbaum, Nanney, Ke… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
100%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-08 2025-01

Top Consumer Issues

Attempts to collect debt not owed4 (%)
Took or threatened to take negative or legal action4 (%)
False statements or representation1 (%)
Communication tactics1 (%)
Threatened to contact someone or share information improperly1 (%)
Written notification about debt1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 4
Took or threatened to take negative or legal action Threatened to sue you for very old debt 2
False statements or representation Impersonated attorney, law enforcement, or government official 1
Communication tactics Threatened to take legal action 1
Took or threatened to take negative or legal action Seized or attempted to seize your property 1
Threatened to contact someone or share information improperly Talked to a third-party about your debt 1
Written notification about debt Didn't receive notice of right to dispute 1
Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt 1

Where do complaints against Kirschbaum, Nanney, Keenan & Griffin, P.A. come from?

The states where consumers have filed the most CFPB complaints against Kirschbaum, Nanney, Keenan & Griffin, P.A.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Kirschbaum, Nanney, Keenan & Griffin, P.A.

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Kirschbaum, Nanney, Keenan & Griffin, P.A.?

The most common issue consumers report about Kirschbaum, Nanney, Keenan & Griffin, P.A. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 12 complaints filed with the CFPB.

Are complaints against Kirschbaum, Nanney, Keenan & Griffin, P.A. increasing or decreasing?

Complaints against Kirschbaum, Nanney, Keenan & Griffin, P.A. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Kirschbaum, Nanney, Keenan & Griffin, P.A.'s reputation grade?

Kirschbaum, Nanney, Keenan & Griffin, P.A. has a reputation grade of F (score: 52.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Kirschbaum, Nanney, Keenan & Griffin, P.A. respond to consumer complaints?

Kirschbaum, Nanney, Keenan & Griffin, P.A. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does Kirschbaum, Nanney, Keenan & Griffin, P.A. operate?

Kirschbaum, Nanney, Keenan & Griffin, P.A. has received CFPB complaints from consumers in 4 states, with the most complaints from North Carolina (6 complaints).

What can I do if Kirschbaum, Nanney, Keenan & Griffin, P.A. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Kirschbaum, Nanney, Keenan & Griffin, P.A. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial