Total CFPB complaints
50
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 50 complaints
Kirkland Asset Management LLC — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Kirkland Asset Management LLC
- Communication tactics
Communication tactics
15 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
11 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
- Threatened to contact someone or share information improperly 3
Threatened to contact someone or share information improperly
3 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
D
Grade D · 55.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Kirkland Asset Management LLC?
Kirkland Asset Management LLC has accumulated 50 total CFPB complaints across 26 states, with 0 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 74% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by Texas with 7 and Florida with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.6/100 places Kirkland Asset Management LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
26
Distinct state filings
Timely response rate
74%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
D
55.6/100 composite
Response-quality profile
How Kirkland Asset Management LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 74.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 31.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Kirkland Asset Management LLC compare to its peers?
Kirkland Asset Managem… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2019-04
Top Consumer Issues
Communication tactics15 (%)
Taking/threatening an illegal action11 (%)
Cont'd attempts collect debt not owed3 (%)
Threatened to contact someone or share information improperly3 (%)
Disclosure verification of debt3 (%)
False statements or representation2 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 11 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 6 |
| Communication tactics | Frequent or repeated calls | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 3 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| False statements or representation | Impersonated an attorney or official | 2 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 2 |
Where do complaints against Kirkland Asset Management LLC come from?
The states where consumers have filed the most CFPB complaints against Kirkland Asset Management LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Kirkland Asset Management LLC
Across 26 states with at least one filing
- Texas
Texas
7 complaints
- Florida
Florida
6 complaints
- Ohio
Ohio
4 complaints
- California
California
4 complaints
- New York
New York
3 complaints
- Kansas 2
Kansas
2 complaints
- Colorado 2
Colorado
2 complaints
- Massachusetts 2
Massachusetts
2 complaints
Frequently Asked Questions
What is the most common complaint against Kirkland Asset Management LLC? ▼
The most common issue consumers report about Kirkland Asset Management LLC is "Communication tactics", specifically "Threatened to take legal action". This is based on 50 complaints filed with the CFPB.
Are complaints against Kirkland Asset Management LLC increasing or decreasing? ▼
Complaints against Kirkland Asset Management LLC have been stable. The company received 0 complaints in the last 12 months.
What is Kirkland Asset Management LLC's reputation grade? ▼
Kirkland Asset Management LLC has a reputation grade of D (score: 55.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Kirkland Asset Management LLC respond to consumer complaints? ▼
Kirkland Asset Management LLC has a 74% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does Kirkland Asset Management LLC operate? ▼
Kirkland Asset Management LLC has received CFPB complaints from consumers in 26 states, with the most complaints from Texas (7 complaints).
What can I do if Kirkland Asset Management LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Kirkland Asset Management LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |