Total CFPB complaints
20
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 20 complaints
Khoury Alternative Claims Management — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Khoury Alternative Claims Management
- False statements or representation
False statements or representation
6 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Written notification about debt
Written notification about debt
4 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Communication tactics 1
Communication tactics
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 63.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Khoury Alternative Claims Management?
Khoury Alternative Claims Management has accumulated 20 total CFPB complaints across 12 states, with 0 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 70% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by California with 7 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.3/100 places Khoury Alternative Claims Management in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
12
Distinct state filings
Timely response rate
70%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
63.3/100 composite
Response-quality profile
How Khoury Alternative Claims Management performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 70.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Khoury Alternative Claims Management compare to its peers?
Khoury Alternative Cla… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2025-02
Top Consumer Issues
False statements or representation6 (%)
Cont'd attempts collect debt not owed4 (%)
Written notification about debt4 (%)
Attempts to collect debt not owed4 (%)
Communication tactics1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Communication tactics | Frequent or repeated calls | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
Where do complaints against Khoury Alternative Claims Management come from?
The states where consumers have filed the most CFPB complaints against Khoury Alternative Claims Management. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Khoury Alternative Claims Management
Across 12 states with at least one filing
- California
California
7 complaints
- Florida 2
Florida
2 complaints
- South Carolina 2
South Carolina
2 complaints
- Nebraska 1
Nebraska
1 complaints
- Mississippi 1
Mississippi
1 complaints
- Georgia 1
Georgia
1 complaints
- Massachusetts 1
Massachusetts
1 complaints
- Washington 1
Washington
1 complaints
Frequently Asked Questions
What is the most common complaint against Khoury Alternative Claims Management? ▼
The most common issue consumers report about Khoury Alternative Claims Management is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 20 complaints filed with the CFPB.
Are complaints against Khoury Alternative Claims Management increasing or decreasing? ▼
Complaints against Khoury Alternative Claims Management are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Khoury Alternative Claims Management's reputation grade? ▼
Khoury Alternative Claims Management has a reputation grade of C (score: 63.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Khoury Alternative Claims Management respond to consumer complaints? ▼
Khoury Alternative Claims Management has a 70% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Khoury Alternative Claims Management operate? ▼
Khoury Alternative Claims Management has received CFPB complaints from consumers in 12 states, with the most complaints from California (7 complaints).
What can I do if Khoury Alternative Claims Management is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Khoury Alternative Claims Management violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |