What is the most common complaint against Kentucky Higher Education Assistance Authority?

The most common issue consumers report about Kentucky Higher Education Assistance Authority is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 28 complaints filed with the CFPB.

What is Kentucky Higher Education Assistance Authority's reputation grade?

Kentucky Higher Education Assistance Authority has a reputation grade of C (score: 60.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Kentucky Higher Education Assistance Authority respond to consumer complaints?

Kentucky Higher Education Assistance Authority has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Kentucky Higher Education Assistance Authority operate?

Kentucky Higher Education Assistance Authority has received CFPB complaints from consumers in 15 states, with the most complaints from Georgia (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Kentucky Higher Education Assistance Authority - Debt Collector Complaint Profile

Q: Are complaints against Kentucky Higher Education Assistance Authority increasing or decreasing?

Complaints against Kentucky Higher Education Assistance Authority have been stable. The company received 6 complaints in the last 12 months.

CFPB complaint profile across 15 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

11
Written notification about debt

5
Took or threatened to take negative or legal action

4
Communication tactics

3
Cont'd attempts collect debt not owed

2
Disclosure verification of debt

2

Data updated September 2026

CFPB complaint disposition

CCDB record kentucky-higher-education-assistance-authority Kentucky Higher Education Assistance Authority

Grade C · 28 CFPB filings · 89% timely · lead issue: Attempts to collect debt not owed · vol #1595 · compose #2317

VOL 28
GRADE C
12MO 6
STATES 15
TIMELY 89%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #1,595
COMPOSE #2,317

Volume peers

Nearest volume peer: Access Capital Services, Inc. (28 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Kentucky Higher Education Assistance Authority's 28 CFPB complaints sit next to Access Capital Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Kentucky Higher Education Assistance Authority spreads filings across 15 states - Georgia leads at only 14.3%

Despite a broad state map, Kentucky Higher Education Assistance Authority still sits volume #1,595 against composite #2,317 - the two RankMaps diverge by 722 places. Corpus placement method.

Most-even geography: Lead state under 15%; Georgia still leads at 14.3% across 15 states
Seasonal peak: 2025-04 14.3%; 8–15% band · 3 filings
Divergent corpus ranks: #1,595 volume; #2,317 composite; Cleanest-composite ladder is 722 places worse than volume

How does Kentucky Higher Education Assistance Authority compare to its peers?

How does Kentucky Higher Education Assistance Authority compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Kentucky Higher Educat… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

100%

91%

Consumer-dispute ratelower is better

17%

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-01 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	11
Written notification about debt	5
Took or threatened to take negative or legal action	4
Communication tactics	3
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	2
Improper contact or sharing of info	1

Where do complaints against Kentucky Higher Education Assistance Authority come from?

Kentucky Higher Education Assistance Authority's own per-state count, not a national baseline.

Georgia

4
New Jersey

4
Florida

3
Kentucky

3
New York

3
Indiana

2
Alabama

1
Delaware

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Kentucky Higher Education Assistance Authority: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 28.

4 peers

Know your rights before responding to Kentucky Higher Education Assistance Authority: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.