Total CFPB complaints
49
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 49 complaints
Kenneth, Eisen & Associates, LTD. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Kenneth, Eisen & Associates, LTD.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
10 complaints
- Disclosure verification of debt
Disclosure verification of debt
8 complaints
- Written notification about debt
Written notification about debt
7 complaints
- False statements or representation
False statements or representation
6 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
5 complaints
- Improper contact or sharing of info 3
Improper contact or sharing of info
3 complaints
C
Grade C · 60.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Kenneth, Eisen & Associates, LTD.?
Kenneth, Eisen & Associates, LTD. has accumulated 49 total CFPB complaints across 12 states, with 6 filed in the most recent 12 months against 43 historical complaints before that window. The trailing-12-month volume represents 12.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Arizona with 32 and California with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Kenneth, Eisen & Associates, LTD. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
12.2% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
C
60.4/100 composite
Response-quality profile
How Kenneth, Eisen & Associates, LTD. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 38.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Kenneth, Eisen & Associates, LTD. compare to its peers?
Kenneth, Eisen & Assoc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-02 2026-02
Top Consumer Issues
False statements or representation6 (%)
Cont'd attempts collect debt not owed10 (%)
Took or threatened to take negative or legal action5 (%)
Disclosure verification of debt8 (%)
Written notification about debt7 (%)
Improper contact or sharing of info3 (%)
Attempts to collect debt not owed3 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 6 |
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Disclosure verification of debt | Right to dispute notice not received | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
Where do complaints against Kenneth, Eisen & Associates, LTD. come from?
The states where consumers have filed the most CFPB complaints against Kenneth, Eisen & Associates, LTD.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Kenneth, Eisen & Associates, LTD.
Across 12 states with at least one filing
- Arizona
Arizona
32 complaints
- California 5
California
5 complaints
- Nevada 2
Nevada
2 complaints
- Ohio 2
Ohio
2 complaints
- Washington 1
Washington
1 complaints
- Louisiana 1
Louisiana
1 complaints
- Georgia 1
Georgia
1 complaints
- Iowa 1
Iowa
1 complaints
Frequently Asked Questions
What is the most common complaint against Kenneth, Eisen & Associates, LTD.? ▼
The most common issue consumers report about Kenneth, Eisen & Associates, LTD. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 49 complaints filed with the CFPB.
Are complaints against Kenneth, Eisen & Associates, LTD. increasing or decreasing? ▼
Complaints against Kenneth, Eisen & Associates, LTD. are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Kenneth, Eisen & Associates, LTD.'s reputation grade? ▼
Kenneth, Eisen & Associates, LTD. has a reputation grade of C (score: 60.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Kenneth, Eisen & Associates, LTD. respond to consumer complaints? ▼
Kenneth, Eisen & Associates, LTD. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does Kenneth, Eisen & Associates, LTD. operate? ▼
Kenneth, Eisen & Associates, LTD. has received CFPB complaints from consumers in 12 states, with the most complaints from Arizona (32 complaints).
What can I do if Kenneth, Eisen & Associates, LTD. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Kenneth, Eisen & Associates, LTD. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |