Total CFPB complaints
35
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 35 complaints
Kashia Services — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Kashia Services
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
13 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
6 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
D
Grade D · 55.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Kashia Services?
Kashia Services has accumulated 35 total CFPB complaints across 16 states, with 1 filed in the most recent 12 months against 34 historical complaints before that window. The trailing-12-month volume represents 2.9% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Contacted your employer", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by California with 10 and Ohio with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.0/100 places Kashia Services in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
2.9% of total history
Stable →
States active
16
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Reputation grade
D
55.0/100 composite
Response-quality profile
How Kashia Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Kashia Services compare to its peers?
Kashia Services National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-12 2025-11
Top Consumer Issues
Threatened to contact someone or share information improperly13 (%)
Attempts to collect debt not owed6 (%)
Took or threatened to take negative or legal action6 (%)
Communication tactics2 (%)
Written notification about debt2 (%)
Most common issue: Threatened to contact someone or share information improperly — Contacted your employer
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Threatened to contact someone or share information improperly | Contacted your employer | 10 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
Where do complaints against Kashia Services come from?
The states where consumers have filed the most CFPB complaints against Kashia Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Kashia Services
Across 16 states with at least one filing
- California
California
10 complaints
- Ohio
Ohio
4 complaints
- Washington 3
Washington
3 complaints
- Colorado 2
Colorado
2 complaints
- New Jersey 2
New Jersey
2 complaints
- Florida 2
Florida
2 complaints
- Indiana 2
Indiana
2 complaints
- Oklahoma 1
Oklahoma
1 complaints
Frequently Asked Questions
What is the most common complaint against Kashia Services? ▼
The most common issue consumers report about Kashia Services is "Threatened to contact someone or share information improperly", specifically "Contacted your employer". This is based on 35 complaints filed with the CFPB.
Are complaints against Kashia Services increasing or decreasing? ▼
Complaints against Kashia Services have been stable. The company received 1 complaints in the last 12 months.
What is Kashia Services's reputation grade? ▼
Kashia Services has a reputation grade of D (score: 55.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Kashia Services respond to consumer complaints? ▼
Kashia Services has a 91% timely response rate to CFPB complaints.
In how many states does Kashia Services operate? ▼
Kashia Services has received CFPB complaints from consumers in 16 states, with the most complaints from California (10 complaints).
What can I do if Kashia Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Kashia Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |