Total CFPB complaints
247
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 247 complaints
Kansas Counselors, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 21 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Kansas Counselors, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
91 complaints
- Written notification about debt
Written notification about debt
54 complaints
- False statements or representation 18
False statements or representation
18 complaints
- Disclosure verification of debt 18
Disclosure verification of debt
18 complaints
- Took or threatened to take negative or legal action 14
Took or threatened to take negative or legal action
14 complaints
- Cont'd attempts collect debt not owed 8
Cont'd attempts collect debt not owed
8 complaints
D
Grade D · 56.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Kansas Counselors, Inc.?
Kansas Counselors, Inc. has accumulated 247 total CFPB complaints across 21 states, with 44 filed in the most recent 12 months against 203 historical complaints before that window. The trailing-12-month volume represents 17.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 28% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 21 states, led by Missouri with 132 and Kansas with 64, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.3/100 places Kansas Counselors, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
44
17.8% of total history
Rising ↑
States active
21
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
28%
After company response
Reputation grade
D
56.3/100 composite
Response-quality profile
How Kansas Counselors, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 55.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 37.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Kansas Counselors, Inc. compare to its peers?
Kansas Counselors, Inc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed91 (%)
Written notification about debt54 (%)
False statements or representation18 (%)
Disclosure verification of debt18 (%)
Took or threatened to take negative or legal action14 (%)
Cont'd attempts collect debt not owed8 (%)
Communication tactics7 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 64 |
| Written notification about debt | Didn't receive enough information to verify debt | 40 |
| False statements or representation | Attempted to collect wrong amount | 18 |
| Disclosure verification of debt | Not given enough info to verify debt | 18 |
| Attempts to collect debt not owed | Debt was paid | 17 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 14 |
| Written notification about debt | Didn't receive notice of right to dispute | 14 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Communication tactics | Frequent or repeated calls | 7 |
Where do complaints against Kansas Counselors, Inc. come from?
The states where consumers have filed the most CFPB complaints against Kansas Counselors, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Kansas Counselors, Inc.
Across 21 states with at least one filing
- Missouri
Missouri
132 complaints
- Kansas
Kansas
64 complaints
- Nebraska 13
Nebraska
13 complaints
- Texas 7
Texas
7 complaints
- Oklahoma 6
Oklahoma
6 complaints
- Illinois 4
Illinois
4 complaints
- Iowa 2
Iowa
2 complaints
- Georgia 2
Georgia
2 complaints
Frequently Asked Questions
What is the most common complaint against Kansas Counselors, Inc.? ▼
The most common issue consumers report about Kansas Counselors, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 247 complaints filed with the CFPB.
Are complaints against Kansas Counselors, Inc. increasing or decreasing? ▼
Complaints against Kansas Counselors, Inc. are rising. The company received 44 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Kansas Counselors, Inc.'s reputation grade? ▼
Kansas Counselors, Inc. has a reputation grade of D (score: 56.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Kansas Counselors, Inc. respond to consumer complaints? ▼
Kansas Counselors, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.
In how many states does Kansas Counselors, Inc. operate? ▼
Kansas Counselors, Inc. has received CFPB complaints from consumers in 21 states, with the most complaints from Missouri (132 complaints).
What can I do if Kansas Counselors, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Kansas Counselors, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |