Total CFPB complaints
50
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 50 complaints
J.S Resolution Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about J.S Resolution Group, Inc.
- Taking/threatening an illegal action
Taking/threatening an illegal action
23 complaints
- Communication tactics 7
Communication tactics
7 complaints
- Cont'd attempts collect debt not owed 6
Cont'd attempts collect debt not owed
6 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Improper contact or sharing of info 3
Improper contact or sharing of info
3 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
D
Grade D · 58.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about J.S Resolution Group, Inc.?
J.S Resolution Group, Inc. has accumulated 50 total CFPB complaints across 19 states, with 0 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 72% timely-response rate against a 2% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by California with 9 and Texas with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.4/100 places J.S Resolution Group, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
19
Distinct state filings
Timely response rate
72%
Within CFPB SLA window
Consumer disputes
2%
After company response
Reputation grade
D
58.4/100 composite
Response-quality profile
How J.S Resolution Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 72.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 4.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does J.S Resolution Group, Inc. compare to its peers?
J.S Resolution Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-07 2020-11
Top Consumer Issues
Taking/threatening an illegal action23 (%)
Communication tactics7 (%)
Cont'd attempts collect debt not owed6 (%)
False statements or representation5 (%)
Improper contact or sharing of info3 (%)
Disclosure verification of debt3 (%)
Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened to sue on too old debt | 14 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 9 |
| Communication tactics | Threatened to take legal action | 7 |
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| False statements or representation | Indicated committed crime not paying | 3 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| False statements or representation | Impersonated an attorney or official | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against J.S Resolution Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against J.S Resolution Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against J.S Resolution Group, Inc.
Across 19 states with at least one filing
- California
California
9 complaints
- Texas
Texas
8 complaints
- Arizona
Arizona
5 complaints
- Washington 3
Washington
3 complaints
- Ohio 3
Ohio
3 complaints
- Georgia 2
Georgia
2 complaints
- Nevada 2
Nevada
2 complaints
- Oregon 2
Oregon
2 complaints
Frequently Asked Questions
What is the most common complaint against J.S Resolution Group, Inc.? ▼
The most common issue consumers report about J.S Resolution Group, Inc. is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 50 complaints filed with the CFPB.
Are complaints against J.S Resolution Group, Inc. increasing or decreasing? ▼
Complaints against J.S Resolution Group, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is J.S Resolution Group, Inc.'s reputation grade? ▼
J.S Resolution Group, Inc. has a reputation grade of D (score: 58.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does J.S Resolution Group, Inc. respond to consumer complaints? ▼
J.S Resolution Group, Inc. has a 72% timely response rate to CFPB complaints. Consumers disputed the company's response in 2% of cases.
In how many states does J.S Resolution Group, Inc. operate? ▼
J.S Resolution Group, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from California (9 complaints).
What can I do if J.S Resolution Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If J.S Resolution Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |