Total CFPB complaints
63
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 63 complaints
JPL Recovery Solutions — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about JPL Recovery Solutions
- Communication tactics
Communication tactics
26 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
21 complaints
- Took or threatened to take negative or legal action 5
Took or threatened to take negative or legal action
5 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
F
Grade F · 20.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about JPL Recovery Solutions?
JPL Recovery Solutions has accumulated 63 total CFPB complaints across 14 states, with 0 filed in the most recent 12 months against 63 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "You told them to stop contacting you, but they keep trying", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by California with 41 and Missouri with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 20.2/100 places JPL Recovery Solutions in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
14
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Reputation grade
F
20.2/100 composite
Response-quality profile
How JPL Recovery Solutions performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does JPL Recovery Solutions compare to its peers?
JPL Recovery Solutions National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-01 2024-01
Top Consumer Issues
Communication tactics26 (%)
Threatened to contact someone or share information improperly21 (%)
Took or threatened to take negative or legal action5 (%)
Written notification about debt2 (%)
Attempts to collect debt not owed2 (%)
Most common issue: Communication tactics — You told them to stop contacting you, but they keep trying
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | You told them to stop contacting you, but they keep trying | 12 |
| Communication tactics | Frequent or repeated calls | 11 |
| Threatened to contact someone or share information improperly | Contacted your employer | 10 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 8 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Communication tactics | Used obscene, profane, or other abusive language | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
Where do complaints against JPL Recovery Solutions come from?
The states where consumers have filed the most CFPB complaints against JPL Recovery Solutions. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against JPL Recovery Solutions
Across 14 states with at least one filing
- California
California
41 complaints
- Missouri 3
Missouri
3 complaints
- New Mexico 2
New Mexico
2 complaints
- Texas 2
Texas
2 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Arizona 2
Arizona
2 complaints
- Oregon 1
Oregon
1 complaints
- Illinois 1
Illinois
1 complaints
Frequently Asked Questions
What is the most common complaint against JPL Recovery Solutions? ▼
The most common issue consumers report about JPL Recovery Solutions is "Communication tactics", specifically "You told them to stop contacting you, but they keep trying". This is based on 63 complaints filed with the CFPB.
Are complaints against JPL Recovery Solutions increasing or decreasing? ▼
Complaints against JPL Recovery Solutions have been stable. The company received 0 complaints in the last 12 months.
What is JPL Recovery Solutions's reputation grade? ▼
JPL Recovery Solutions has a reputation grade of F (score: 20.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does JPL Recovery Solutions respond to consumer complaints? ▼
JPL Recovery Solutions has a 0% timely response rate to CFPB complaints.
In how many states does JPL Recovery Solutions operate? ▼
JPL Recovery Solutions has received CFPB complaints from consumers in 14 states, with the most complaints from California (41 complaints).
What can I do if JPL Recovery Solutions is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If JPL Recovery Solutions violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |