Total CFPB complaints
94
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 94 complaints
JP RECOVERY SERVICES, INC. — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about JP RECOVERY SERVICES, INC.
- Communication tactics
Communication tactics
24 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
19 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
15 complaints
- Written notification about debt
Written notification about debt
13 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Improper contact or sharing of info 4
Improper contact or sharing of info
4 complaints
C
Grade C · 59.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about JP RECOVERY SERVICES, INC.?
JP RECOVERY SERVICES, INC. has accumulated 94 total CFPB complaints across 16 states, with 0 filed in the most recent 12 months against 94 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Ohio with 47 and District of Columbia with 10, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.5/100 places JP RECOVERY SERVICES, INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
16
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
C
59.5/100 composite
Response-quality profile
How JP RECOVERY SERVICES, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does JP RECOVERY SERVICES, INC. compare to its peers?
JP RECOVERY SERVICES, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-01 2023-04
Top Consumer Issues
Communication tactics24 (%)
Written notification about debt13 (%)
Cont'd attempts collect debt not owed19 (%)
Attempts to collect debt not owed15 (%)
False statements or representation6 (%)
Improper contact or sharing of info4 (%)
Disclosure verification of debt2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 22 |
| Written notification about debt | Didn't receive enough information to verify debt | 13 |
| Cont'd attempts collect debt not owed | Debt is not mine | 10 |
| Cont'd attempts collect debt not owed | Debt was paid | 9 |
| Attempts to collect debt not owed | Debt was paid | 9 |
| Attempts to collect debt not owed | Debt is not yours | 6 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Improper contact or sharing of info | Talked to a third party about my debt | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Communication tactics | Called after sent written cease of comm | 2 |
Where do complaints against JP RECOVERY SERVICES, INC. come from?
The states where consumers have filed the most CFPB complaints against JP RECOVERY SERVICES, INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against JP RECOVERY SERVICES, INC.
Across 16 states with at least one filing
- Ohio
Ohio
47 complaints
- District of Columbia 10
District of Columbia
10 complaints
- Maryland 9
Maryland
9 complaints
- Michigan 6
Michigan
6 complaints
- Florida 5
Florida
5 complaints
- New York 3
New York
3 complaints
- Virginia 3
Virginia
3 complaints
- Texas 2
Texas
2 complaints
Frequently Asked Questions
What is the most common complaint against JP RECOVERY SERVICES, INC.? ▼
The most common issue consumers report about JP RECOVERY SERVICES, INC. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 94 complaints filed with the CFPB.
Are complaints against JP RECOVERY SERVICES, INC. increasing or decreasing? ▼
Complaints against JP RECOVERY SERVICES, INC. have been stable. The company received 0 complaints in the last 12 months.
What is JP RECOVERY SERVICES, INC.'s reputation grade? ▼
JP RECOVERY SERVICES, INC. has a reputation grade of C (score: 59.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does JP RECOVERY SERVICES, INC. respond to consumer complaints? ▼
JP RECOVERY SERVICES, INC. has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does JP RECOVERY SERVICES, INC. operate? ▼
JP RECOVERY SERVICES, INC. has received CFPB complaints from consumers in 16 states, with the most complaints from Ohio (47 complaints).
What can I do if JP RECOVERY SERVICES, INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If JP RECOVERY SERVICES, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |