Total CFPB complaints
71
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 71 complaints
Jonathan Neil & Associates, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Jonathan Neil & Associates, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
20 complaints
- Written notification about debt
Written notification about debt
10 complaints
- False statements or representation 7
False statements or representation
7 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
D
Grade D · 59.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Jonathan Neil & Associates, Inc?
Jonathan Neil & Associates, Inc has accumulated 71 total CFPB complaints across 18 states, with 11 filed in the most recent 12 months against 60 historical complaints before that window. The trailing-12-month volume represents 15.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 87% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by California with 31 and Washington with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.1/100 places Jonathan Neil & Associates, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
11
15.5% of total history
Rising ↑
States active
18
Distinct state filings
Timely response rate
87%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
59.1/100 composite
Response-quality profile
How Jonathan Neil & Associates, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 87.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Jonathan Neil & Associates, Inc compare to its peers?
Jonathan Neil & Associ… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-03 2025-12
Top Consumer Issues
Attempts to collect debt not owed20 (%)
Written notification about debt10 (%)
False statements or representation7 (%)
Took or threatened to take negative or legal action7 (%)
Disclosure verification of debt3 (%)
Cont'd attempts collect debt not owed3 (%)
Communication tactics3 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 20 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Communication tactics | Frequent or repeated calls | 3 |
| False statements or representation | Indicated you were committing crime by not paying debt | 3 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 2 |
Where do complaints against Jonathan Neil & Associates, Inc come from?
The states where consumers have filed the most CFPB complaints against Jonathan Neil & Associates, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Jonathan Neil & Associates, Inc
Across 18 states with at least one filing
- California
California
31 complaints
- Washington 7
Washington
7 complaints
- Texas 6
Texas
6 complaints
- New Jersey 4
New Jersey
4 complaints
- Arizona 3
Arizona
3 complaints
- Nevada 3
Nevada
3 complaints
- Pennsylvania 3
Pennsylvania
3 complaints
- Ohio 2
Ohio
2 complaints
Frequently Asked Questions
What is the most common complaint against Jonathan Neil & Associates, Inc? ▼
The most common issue consumers report about Jonathan Neil & Associates, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 71 complaints filed with the CFPB.
Are complaints against Jonathan Neil & Associates, Inc increasing or decreasing? ▼
Complaints against Jonathan Neil & Associates, Inc are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Jonathan Neil & Associates, Inc's reputation grade? ▼
Jonathan Neil & Associates, Inc has a reputation grade of D (score: 59.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Jonathan Neil & Associates, Inc respond to consumer complaints? ▼
Jonathan Neil & Associates, Inc has a 87% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Jonathan Neil & Associates, Inc operate? ▼
Jonathan Neil & Associates, Inc has received CFPB complaints from consumers in 18 states, with the most complaints from California (31 complaints).
What can I do if Jonathan Neil & Associates, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Jonathan Neil & Associates, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |