Total CFPB complaints
20
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 20 complaints
Jonathan C. Frank & Associates, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Jonathan C. Frank & Associates, LLC
- Taking/threatening an illegal action
Taking/threatening an illegal action
5 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
4 complaints
- Communication tactics
Communication tactics
4 complaints
- False statements or representation
False statements or representation
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
F
Grade F · 42.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Jonathan C. Frank & Associates, LLC?
Jonathan C. Frank & Associates, LLC has accumulated 20 total CFPB complaints across 13 states, with 0 filed in the most recent 12 months against 20 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Talked to a third-party about your debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 20% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Florida with 3 and Ohio with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 42.8/100 places Jonathan C. Frank & Associates, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
13
Distinct state filings
Timely response rate
20%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
F
42.8/100 composite
Response-quality profile
How Jonathan C. Frank & Associates, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 20.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Jonathan C. Frank & Associates, LLC compare to its peers?
Jonathan C. Frank & As… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-10 2017-11
Top Consumer Issues
Threatened to contact someone or share information improperly4 (%)
Taking/threatening an illegal action5 (%)
Communication tactics4 (%)
Took or threatened to take negative or legal action2 (%)
False statements or representation3 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Threatened to contact someone or share information improperly — Talked to a third-party about your debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 4 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Taking/threatening an illegal action | Sued where didn't live/sign for debt | 1 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
Where do complaints against Jonathan C. Frank & Associates, LLC come from?
The states where consumers have filed the most CFPB complaints against Jonathan C. Frank & Associates, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Jonathan C. Frank & Associates, LLC
Across 13 states with at least one filing
- Florida
Florida
3 complaints
- Ohio
Ohio
2 complaints
- Illinois
Illinois
2 complaints
- Tennessee
Tennessee
2 complaints
- Texas
Texas
2 complaints
- Utah
Utah
2 complaints
- Nevada 1
Nevada
1 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against Jonathan C. Frank & Associates, LLC? ▼
The most common issue consumers report about Jonathan C. Frank & Associates, LLC is "Threatened to contact someone or share information improperly", specifically "Talked to a third-party about your debt". This is based on 20 complaints filed with the CFPB.
Are complaints against Jonathan C. Frank & Associates, LLC increasing or decreasing? ▼
Complaints against Jonathan C. Frank & Associates, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Jonathan C. Frank & Associates, LLC's reputation grade? ▼
Jonathan C. Frank & Associates, LLC has a reputation grade of F (score: 42.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Jonathan C. Frank & Associates, LLC respond to consumer complaints? ▼
Jonathan C. Frank & Associates, LLC has a 20% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does Jonathan C. Frank & Associates, LLC operate? ▼
Jonathan C. Frank & Associates, LLC has received CFPB complaints from consumers in 13 states, with the most complaints from Florida (3 complaints).
What can I do if Jonathan C. Frank & Associates, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Jonathan C. Frank & Associates, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |