This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 717 complaints

Jon Barry and Associates, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 37 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Jon Barry and Associates, Inc.

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 59.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Jon Barry and Associates, Inc.?

Jon Barry and Associates, Inc. has accumulated 717 total CFPB complaints across 37 states, with 69 filed in the most recent 12 months against 648 historical complaints before that window. The trailing-12-month volume represents 9.6% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 37 states, led by North Carolina with 276 and South Carolina with 84, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.0/100 places Jon Barry and Associates, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

717

All-time across CCDB intake

Last 12 months

69

9.6% of total history

Stable →

States active

37

Distinct state filings

Timely response rate

99%

Within CFPB SLA window

Consumer disputes

9%

After company response

Reputation grade

D

59.0/100 composite

Response-quality profile

How Jon Barry and Associates, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 99.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 66.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Jon Barry and Associates, Inc. compare to its peers?

How does Jon Barry and Associates, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Jon Barry and Associat… National average
Complaints (last 12 mo)lower is better
69
22,938
250
Timely-response ratehigher is better
99%
100%
91%
Consumer-dispute ratelower is better
9%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-04 2026-03

Top Consumer Issues

Attempts to collect debt not owed238 (%)
Written notification about debt169 (%)
False statements or representation51 (%)
Cont'd attempts collect debt not owed70 (%)
Took or threatened to take negative or legal action45 (%)
Communication tactics43 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 133
Written notification about debt Didn't receive enough information to verify debt 113
Written notification about debt Didn't receive notice of right to dispute 56
Attempts to collect debt not owed Debt was paid 55
False statements or representation Attempted to collect wrong amount 51
Cont'd attempts collect debt not owed Debt is not mine 50
Attempts to collect debt not owed Debt was result of identity theft 50
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 45
Communication tactics Frequent or repeated calls 43
Cont'd attempts collect debt not owed Debt was paid 20

Where do complaints against Jon Barry and Associates, Inc. come from?

The states where consumers have filed the most CFPB complaints against Jon Barry and Associates, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Jon Barry and Associates, Inc.

Across 37 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Jon Barry and Associates, Inc.?

The most common issue consumers report about Jon Barry and Associates, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 717 complaints filed with the CFPB.

Are complaints against Jon Barry and Associates, Inc. increasing or decreasing?

Complaints against Jon Barry and Associates, Inc. have been stable. The company received 69 complaints in the last 12 months.

What is Jon Barry and Associates, Inc.'s reputation grade?

Jon Barry and Associates, Inc. has a reputation grade of D (score: 59.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Jon Barry and Associates, Inc. respond to consumer complaints?

Jon Barry and Associates, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.

In how many states does Jon Barry and Associates, Inc. operate?

Jon Barry and Associates, Inc. has received CFPB complaints from consumers in 37 states, with the most complaints from North Carolina (276 complaints).

What can I do if Jon Barry and Associates, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Jon Barry and Associates, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial