This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 334 complaints

Johnson Mark LLC - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade D.

Complaints by issue type

What consumers report about Johnson Mark LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 52.6/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Johnson Mark LLC ranks ahead of 20% of the 5,283 collectors PlainCollector grades - 80% keep a cleaner CFPB record, on 334 all-time complaints and a 90% timely-response rate.

20th pct
reputation rank of 5,283 graded collectors
334
CFPB complaints, all-time
90%
answered inside the CFPB window
85
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Johnson Mark LLC?

Johnson Mark LLC has accumulated 334 total CFPB complaints across 15 states, with 85 filed in the most recent 12 months against 249 historical complaints before that window. The trailing-12-month volume represents 25.4% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Attempted to collect wrong amount". The company posts a 90% timely-response rate against a 26% consumer-dispute-after-response rate.

Complaints have been recorded across 15 states, led by Utah with 83 and Arizona with 72. Normalized against the full CFPB collector database, the reputation score of 52.6/100 places Johnson Mark LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

334

mid-volume (CCDB)

Last 12 months

85

25.4% of all-time complaints

Stable →

States active

15

regional footprint

Timely response rate

90%

acceptable band

Consumer disputes

26%

elevated (vertical avg ~19%)

Reputation grade

D

52.6/100 composite

How does Johnson Mark LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

53 Bottom 20% higher than 20% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Johnson Mark LLC versus the debt-collection vertical average.

Timely response within SLA 89.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 25.9%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 26.8%

Share of US states + territories with at least one filed complaint against this collector.

How does Johnson Mark LLC compare to its peers?

How does Johnson Mark LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Johnson Mark LLC National average
Complaints (last 12 mo)lower is better
85
33
268
Timely-response ratehigher is better
90%
98%
91%
Consumer-dispute ratelower is better
26%
25%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2024-09

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 78
Took or threatened to take negative or legal action - 73
False statements or representation - 55
Written notification about debt - 53
Communication tactics - 21
Disclosure verification of debt - 17
Cont'd attempts collect debt not owed - 12
Taking/threatening an illegal action - 12
Threatened to contact someone or share information improperly - 11
Improper contact or sharing of info - 1

Where do complaints against Johnson Mark LLC come from?

Johnson Mark LLC's own per-state count, not a national baseline.

Top states by complaints against Johnson Mark LLC

Across 15 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Johnson Mark LLC contacts you

A grade of D signals how Johnson Mark LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Johnson Mark LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Johnson Mark LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Johnson Mark LLC? ▼

The most common issue consumers report about Johnson Mark LLC is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 334 complaints filed with the CFPB.

Are complaints against Johnson Mark LLC increasing or decreasing? ▼

Complaints against Johnson Mark LLC have been stable. The company received 85 complaints in the last 12 months.

What is Johnson Mark LLC's reputation grade? ▼

Johnson Mark LLC has a reputation grade of D (score: 52.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Johnson Mark LLC respond to consumer complaints? ▼

Johnson Mark LLC has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.

In how many states does Johnson Mark LLC operate? ▼

Johnson Mark LLC has received CFPB complaints from consumers in 15 states, with the most complaints from Utah (83 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.