This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 6 complaints

JOHN GIBSON AUTO SALES, INC. — Debt Collector Complaint Profile

CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about JOHN GIBSON AUTO SALES, INC.

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 69.3/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about JOHN GIBSON AUTO SALES, INC.?

JOHN GIBSON AUTO SALES, INC. has accumulated 6 total CFPB complaints across 1 states, with 1 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Seized or attempted to seize your property", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 1 states, led by Arkansas with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.3/100 places JOHN GIBSON AUTO SALES, INC. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

6

All-time across CCDB intake

Last 12 months

1

16.7% of total history

Rising ↑

States active

1

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

B

69.3/100 composite

Response-quality profile

How JOHN GIBSON AUTO SALES, INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 1.8%

Share of US states + territories with at least one filed complaint against this collector.

How does JOHN GIBSON AUTO SALES, INC. compare to its peers?

How does JOHN GIBSON AUTO SALES, INC. compare? Versus a peer and the national average across 60+ high-volume collectors
JOHN GIBSON AUTO SALES… National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-03 2025-09

Top Consumer Issues

Took or threatened to take negative or legal action2 (%)
Threatened to contact someone or share information improperly1 (%)
False statements or representation1 (%)
Attempts to collect debt not owed2 (%)

Most common issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action Seized or attempted to seize your property 2
Threatened to contact someone or share information improperly Contacted you after you asked them to stop 1
False statements or representation Attempted to collect wrong amount 1
Attempts to collect debt not owed Debt was result of identity theft 1
Attempts to collect debt not owed Debt is not yours 1

Where do complaints against JOHN GIBSON AUTO SALES, INC. come from?

The states where consumers have filed the most CFPB complaints against JOHN GIBSON AUTO SALES, INC.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against JOHN GIBSON AUTO SALES, INC.

Across 1 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against JOHN GIBSON AUTO SALES, INC.?

The most common issue consumers report about JOHN GIBSON AUTO SALES, INC. is "Took or threatened to take negative or legal action", specifically "Seized or attempted to seize your property". This is based on 6 complaints filed with the CFPB.

Are complaints against JOHN GIBSON AUTO SALES, INC. increasing or decreasing?

Complaints against JOHN GIBSON AUTO SALES, INC. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is JOHN GIBSON AUTO SALES, INC.'s reputation grade?

JOHN GIBSON AUTO SALES, INC. has a reputation grade of B (score: 69.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does JOHN GIBSON AUTO SALES, INC. respond to consumer complaints?

JOHN GIBSON AUTO SALES, INC. has a 100% timely response rate to CFPB complaints.

In how many states does JOHN GIBSON AUTO SALES, INC. operate?

JOHN GIBSON AUTO SALES, INC. has received CFPB complaints from consumers in 1 states, with the most complaints from Arkansas (6 complaints).

What can I do if JOHN GIBSON AUTO SALES, INC. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If JOHN GIBSON AUTO SALES, INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial