Total CFPB complaints
923
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 923 complaints
John C. Heath, Attorney at Law, PLLC — Debt Collector Complaint Profile
CFPB complaint profile across 46 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about John C. Heath, Attorney at Law, PLLC
- Didn't provide services promised
Didn't provide services promised
343 complaints
- Charged upfront or unexpected fees
Charged upfront or unexpected fees
301 complaints
- Confusing or misleading advertising or marketing 116
Confusing or misleading advertising or marketing
116 complaints
- Confusing or missing disclosures 40
Confusing or missing disclosures
40 complaints
- Problem with customer service 23
Problem with customer service
23 complaints
- Written notification about debt 15
Written notification about debt
15 complaints
D
Grade D · 57.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about John C. Heath, Attorney at Law, PLLC?
John C. Heath, Attorney at Law, PLLC has accumulated 923 total CFPB complaints across 46 states, with 146 filed in the most recent 12 months against 777 historical complaints before that window. The trailing-12-month volume represents 15.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 46 states, led by Texas with 113 and Georgia with 103, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.7/100 places John C. Heath, Attorney at Law, PLLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
146
15.8% of total history
Falling ↓
States active
46
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
57.7/100 composite
Response-quality profile
How John C. Heath, Attorney at Law, PLLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 82.1%
Share of US states + territories with at least one filed complaint against this collector.
How does John C. Heath, Attorney at Law, PLLC compare to its peers?
John C. Heath, Attorne… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-10 2025-10
Top Consumer Issues
Didn't provide services promised343 (%)
Charged upfront or unexpected fees301 (%)
Confusing or misleading advertising or marketing116 (%)
Confusing or missing disclosures40 (%)
Problem with customer service23 (%)
Written notification about debt15 (%)
Attempts to collect debt not owed14 (%)
False statements or representation7 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 343 |
| Charged upfront or unexpected fees | — | 301 |
| Confusing or misleading advertising or marketing | — | 116 |
| Confusing or missing disclosures | — | 40 |
| Problem with customer service | — | 23 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Attempts to collect debt not owed | Debt was result of identity theft | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 7 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 7 |
Where do complaints against John C. Heath, Attorney at Law, PLLC come from?
The states where consumers have filed the most CFPB complaints against John C. Heath, Attorney at Law, PLLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against John C. Heath, Attorney at Law, PLLC
Across 46 states with at least one filing
- Texas
Texas
113 complaints
- Georgia
Georgia
103 complaints
- South Carolina
South Carolina
94 complaints
- Florida
Florida
58 complaints
- California
California
46 complaints
- Michigan 35
Michigan
35 complaints
- North Carolina 33
North Carolina
33 complaints
- Pennsylvania 32
Pennsylvania
32 complaints
Frequently Asked Questions
What is the most common complaint against John C. Heath, Attorney at Law, PLLC? ▼
The most common issue consumers report about John C. Heath, Attorney at Law, PLLC is "Didn't provide services promised". This is based on 923 complaints filed with the CFPB.
Are complaints against John C. Heath, Attorney at Law, PLLC increasing or decreasing? ▼
Complaints against John C. Heath, Attorney at Law, PLLC are falling. The company received 146 complaints in the last 12 months, showing improvement over prior periods.
What is John C. Heath, Attorney at Law, PLLC's reputation grade? ▼
John C. Heath, Attorney at Law, PLLC has a reputation grade of D (score: 57.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does John C. Heath, Attorney at Law, PLLC respond to consumer complaints? ▼
John C. Heath, Attorney at Law, PLLC has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does John C. Heath, Attorney at Law, PLLC operate? ▼
John C. Heath, Attorney at Law, PLLC has received CFPB complaints from consumers in 46 states, with the most complaints from Texas (113 complaints).
What can I do if John C. Heath, Attorney at Law, PLLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If John C. Heath, Attorney at Law, PLLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |