Total CFPB complaints
776
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 776 complaints
JH Portfolio Debt Equities, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 51 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about JH Portfolio Debt Equities, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
149 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
143 complaints
- Written notification about debt
Written notification about debt
108 complaints
- Disclosure verification of debt
Disclosure verification of debt
86 complaints
- Communication tactics
Communication tactics
65 complaints
- False statements or representation 39
False statements or representation
39 complaints
D
Grade D · 55.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about JH Portfolio Debt Equities, LLC?
JH Portfolio Debt Equities, LLC has accumulated 776 total CFPB complaints across 51 states, with 0 filed in the most recent 12 months against 776 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 51 states, led by California with 107 and Texas with 105, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.4/100 places JH Portfolio Debt Equities, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
51
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
D
55.4/100 composite
Response-quality profile
How JH Portfolio Debt Equities, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 38.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 91.1%
Share of US states + territories with at least one filed complaint against this collector.
How does JH Portfolio Debt Equities, LLC compare to its peers?
JH Portfolio Debt Equi… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-03 2025-01
Top Consumer Issues
Cont'd attempts collect debt not owed149 (%)
Written notification about debt108 (%)
Disclosure verification of debt86 (%)
Attempts to collect debt not owed143 (%)
Communication tactics65 (%)
False statements or representation39 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 106 |
| Written notification about debt | Didn't receive enough information to verify debt | 86 |
| Disclosure verification of debt | Not given enough info to verify debt | 86 |
| Attempts to collect debt not owed | Debt is not yours | 67 |
| Communication tactics | Frequent or repeated calls | 65 |
| Cont'd attempts collect debt not owed | Debt was paid | 43 |
| Attempts to collect debt not owed | Debt was result of identity theft | 41 |
| False statements or representation | Attempted to collect wrong amount | 39 |
| Attempts to collect debt not owed | Debt was paid | 35 |
| Written notification about debt | Didn't receive notice of right to dispute | 22 |
Where do complaints against JH Portfolio Debt Equities, LLC come from?
The states where consumers have filed the most CFPB complaints against JH Portfolio Debt Equities, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against JH Portfolio Debt Equities, LLC
Across 51 states with at least one filing
- California
California
107 complaints
- Texas
Texas
105 complaints
- Florida
Florida
78 complaints
- New York
New York
57 complaints
- Tennessee 27
Tennessee
27 complaints
- Georgia 27
Georgia
27 complaints
- Pennsylvania 27
Pennsylvania
27 complaints
- Illinois 26
Illinois
26 complaints
Frequently Asked Questions
What is the most common complaint against JH Portfolio Debt Equities, LLC? ▼
The most common issue consumers report about JH Portfolio Debt Equities, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 776 complaints filed with the CFPB.
Are complaints against JH Portfolio Debt Equities, LLC increasing or decreasing? ▼
Complaints against JH Portfolio Debt Equities, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is JH Portfolio Debt Equities, LLC's reputation grade? ▼
JH Portfolio Debt Equities, LLC has a reputation grade of D (score: 55.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does JH Portfolio Debt Equities, LLC respond to consumer complaints? ▼
JH Portfolio Debt Equities, LLC has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does JH Portfolio Debt Equities, LLC operate? ▼
JH Portfolio Debt Equities, LLC has received CFPB complaints from consumers in 51 states, with the most complaints from California (107 complaints).
What can I do if JH Portfolio Debt Equities, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If JH Portfolio Debt Equities, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |