Total CFPB complaints
270
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Javitch, Block & Rathbone LLC
Took or threatened to take negative or legal action
46 complaints
Written notification about debt
44 complaints
Attempts to collect debt not owed
40 complaints
False statements or representation
25 complaints
Communication tactics
11 complaints
Cont'd attempts collect debt not owed
10 complaints
Grade D · 54.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Javitch, Block & Rathbone LLC has accumulated 270 total CFPB complaints across 16 states, with 74 filed in the most recent 12 months against 196 historical complaints before that window. The trailing-12-month volume represents 27.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 35% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Ohio with 101 and Texas with 77, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.0/100 places Javitch, Block & Rathbone LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
270
All-time across CCDB intake
Last 12 months
74
27.4% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
35%
After company response
Reputation grade
D
54.0/100 composite
How Javitch, Block & Rathbone LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 31 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 30 |
| False statements or representation | Attempted to collect wrong amount | 25 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 16 |
| Attempts to collect debt not owed | Debt is not yours | 15 |
| Attempts to collect debt not owed | Debt was paid | 15 |
| Written notification about debt | Didn't receive notice of right to dispute | 13 |
| Communication tactics | Frequent or repeated calls | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Cont'd attempts collect debt not owed | Debt was paid | 10 |
The states where consumers have filed the most CFPB complaints against Javitch, Block & Rathbone LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 16 states with at least one filing
Ohio
101 complaints
Texas
77 complaints
Tennessee
37 complaints
Indiana
20 complaints
Kentucky
16 complaints
West Virginia
4 complaints
Virginia
2 complaints
California
2 complaints
The most common issue consumers report about Javitch, Block & Rathbone LLC is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 270 complaints filed with the CFPB.
Complaints against Javitch, Block & Rathbone LLC are rising. The company received 74 complaints in the last 12 months, indicating an upward trend in consumer issues.
Javitch, Block & Rathbone LLC has a reputation grade of D (score: 54.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Javitch, Block & Rathbone LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 35% of cases.
Javitch, Block & Rathbone LLC has received CFPB complaints from consumers in 16 states, with the most complaints from Ohio (101 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Javitch, Block & Rathbone LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |