Total CFPB complaints
3
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 3 complaints
Jacobs Arbitration And Associates Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Jacobs Arbitration And Associates Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
1 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
1 complaints
F
Grade F · 51.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Jacobs Arbitration And Associates Inc.?
Jacobs Arbitration And Associates Inc. has accumulated 3 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Pennsylvania with 1 and Georgia with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.5/100 places Jacobs Arbitration And Associates Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
51.5/100 composite
Response-quality profile
How Jacobs Arbitration And Associates Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Jacobs Arbitration And Associates Inc. compare to its peers?
Jacobs Arbitration And… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2023-03
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Threatened to contact someone or share information improperly1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
Where do complaints against Jacobs Arbitration And Associates Inc. come from?
The states where consumers have filed the most CFPB complaints against Jacobs Arbitration And Associates Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Jacobs Arbitration And Associates Inc.
Across 3 states with at least one filing
- Pennsylvania
Pennsylvania
1 complaints
- Georgia
Georgia
1 complaints
- Arkansas
Arkansas
1 complaints
Frequently Asked Questions
What is the most common complaint against Jacobs Arbitration And Associates Inc.? ▼
The most common issue consumers report about Jacobs Arbitration And Associates Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3 complaints filed with the CFPB.
Are complaints against Jacobs Arbitration And Associates Inc. increasing or decreasing? ▼
Complaints against Jacobs Arbitration And Associates Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Jacobs Arbitration And Associates Inc.'s reputation grade? ▼
Jacobs Arbitration And Associates Inc. has a reputation grade of F (score: 51.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Jacobs Arbitration And Associates Inc. respond to consumer complaints? ▼
Jacobs Arbitration And Associates Inc. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Jacobs Arbitration And Associates Inc. operate? ▼
Jacobs Arbitration And Associates Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Pennsylvania (1 complaints).
What can I do if Jacobs Arbitration And Associates Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Jacobs Arbitration And Associates Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |