Total CFPB complaints
93
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 93 complaints
Jacob Law Group, PLLC — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Jacob Law Group, PLLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
12 complaints
- Written notification about debt
Written notification about debt
12 complaints
- Communication tactics
Communication tactics
11 complaints
- False statements or representation
False statements or representation
9 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
C
Grade C · 60.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Jacob Law Group, PLLC?
Jacob Law Group, PLLC has accumulated 93 total CFPB complaints across 10 states, with 12 filed in the most recent 12 months against 81 historical complaints before that window. The trailing-12-month volume represents 12.9% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Mississippi with 51 and Tennessee with 22, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Jacob Law Group, PLLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
12.9% of total history
Stable →
States active
10
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
60.4/100 composite
Response-quality profile
How Jacob Law Group, PLLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Jacob Law Group, PLLC compare to its peers?
Jacob Law Group, PLLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-05 2026-02
Top Consumer Issues
Attempts to collect debt not owed14 (%)
False statements or representation9 (%)
Communication tactics11 (%)
Took or threatened to take negative or legal action12 (%)
Written notification about debt12 (%)
Cont'd attempts collect debt not owed3 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 10 |
| False statements or representation | Attempted to collect wrong amount | 9 |
| Communication tactics | Threatened to take legal action | 7 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 5 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 5 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Communication tactics | Used obscene, profane, or other abusive language | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
Where do complaints against Jacob Law Group, PLLC come from?
The states where consumers have filed the most CFPB complaints against Jacob Law Group, PLLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Jacob Law Group, PLLC
Across 10 states with at least one filing
- Mississippi
Mississippi
51 complaints
- Tennessee
Tennessee
22 complaints
- Alabama 8
Alabama
8 complaints
- Arkansas 4
Arkansas
4 complaints
- Wisconsin 2
Wisconsin
2 complaints
- California 1
California
1 complaints
- Maryland 1
Maryland
1 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Jacob Law Group, PLLC? ▼
The most common issue consumers report about Jacob Law Group, PLLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 93 complaints filed with the CFPB.
Are complaints against Jacob Law Group, PLLC increasing or decreasing? ▼
Complaints against Jacob Law Group, PLLC have been stable. The company received 12 complaints in the last 12 months.
What is Jacob Law Group, PLLC's reputation grade? ▼
Jacob Law Group, PLLC has a reputation grade of C (score: 60.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Jacob Law Group, PLLC respond to consumer complaints? ▼
Jacob Law Group, PLLC has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does Jacob Law Group, PLLC operate? ▼
Jacob Law Group, PLLC has received CFPB complaints from consumers in 10 states, with the most complaints from Mississippi (51 complaints).
What can I do if Jacob Law Group, PLLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Jacob Law Group, PLLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |