This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 97 complaints

Jacob Law Group, PLLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Complaints by issue type

What consumers report about Jacob Law Group, PLLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.4/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Jacob Law Group, PLLC ranks ahead of 44% of the 5,283 collectors PlainCollector grades - 56% keep a cleaner CFPB record, on 97 all-time complaints and a 92% timely-response rate.

44th pct
reputation rank of 5,283 graded collectors
97
CFPB complaints, all-time
92%
answered inside the CFPB window
11
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Jacob Law Group, PLLC?

Jacob Law Group, PLLC has accumulated 97 total CFPB complaints across 10 states, with 11 filed in the most recent 12 months against 86 historical complaints before that window. The trailing-12-month volume represents 11.3% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Debt is not yours". The company posts a 92% timely-response rate against a 13% consumer-dispute-after-response rate.

Complaints have been recorded across 10 states, led by Mississippi with 53 and Tennessee with 23. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Jacob Law Group, PLLC in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

97

low-volume (CCDB)

Last 12 months

11

11.3% of all-time complaints

Falling ↓

States active

10

regional footprint

Timely response rate

92%

good band

Consumer disputes

13%

average (vertical avg ~19%)

Reputation grade

C

60.4/100 composite

How does Jacob Law Group, PLLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

60 44th percentile higher than 44% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Jacob Law Group, PLLC versus the debt-collection vertical average.

Timely response within SLA 92.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 12.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Jacob Law Group, PLLC compare to its peers?

How does Jacob Law Group, PLLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Jacob Law Group, PLLC National average
Complaints (last 12 mo)lower is better
11
40
268
Timely-response ratehigher is better
92%
37%
91%
Consumer-dispute ratelower is better
13%
17%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-03 2025-10

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 20
Attempts to collect debt not owed - 19
Communication tactics - 18
Written notification about debt - 13
False statements or representation - 12
Cont'd attempts collect debt not owed - 6
Taking/threatening an illegal action - 4
Disclosure verification of debt - 2
Threatened to contact someone or share information improperly - 2
Improper contact or sharing of info - 1

Where do complaints against Jacob Law Group, PLLC come from?

Jacob Law Group, PLLC's own per-state count, not a national baseline.

Top states by complaints against Jacob Law Group, PLLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Jacob Law Group, PLLC contacts you

A grade of C signals how Jacob Law Group, PLLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Jacob Law Group, PLLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Jacob Law Group, PLLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Jacob Law Group, PLLC? ▼

The most common issue consumers report about Jacob Law Group, PLLC is "Took or threatened to take negative or legal action", specifically "Debt is not yours". This is based on 97 complaints filed with the CFPB.

Are complaints against Jacob Law Group, PLLC increasing or decreasing? ▼

Complaints against Jacob Law Group, PLLC are falling. The company received 11 complaints in the last 12 months, showing improvement over prior periods.

What is Jacob Law Group, PLLC's reputation grade? ▼

Jacob Law Group, PLLC has a reputation grade of C (score: 60.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Jacob Law Group, PLLC respond to consumer complaints? ▼

Jacob Law Group, PLLC has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does Jacob Law Group, PLLC operate? ▼

Jacob Law Group, PLLC has received CFPB complaints from consumers in 10 states, with the most complaints from Mississippi (53 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.