Total CFPB complaints
8
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 8 complaints
J Northland Group — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about J Northland Group
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
F
Grade F · 50.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about J Northland Group?
J Northland Group has accumulated 8 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 8 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Texas with 2 and California with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 50.2/100 places J Northland Group in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
F
50.2/100 composite
Response-quality profile
How J Northland Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 50.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does J Northland Group compare to its peers?
J Northland Group National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-10 2018-08
Top Consumer Issues
Took or threatened to take negative or legal action3 (%)
Written notification about debt1 (%)
Taking/threatening an illegal action1 (%)
Attempts to collect debt not owed1 (%)
Cont'd attempts collect debt not owed1 (%)
False statements or representation1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
Where do complaints against J Northland Group come from?
The states where consumers have filed the most CFPB complaints against J Northland Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against J Northland Group
Across 6 states with at least one filing
- Texas
Texas
2 complaints
- California
California
1 complaints
- Oregon
Oregon
1 complaints
- Massachusetts
Massachusetts
1 complaints
- Wisconsin
Wisconsin
1 complaints
- Arizona
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against J Northland Group? ▼
The most common issue consumers report about J Northland Group is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 8 complaints filed with the CFPB.
Are complaints against J Northland Group increasing or decreasing? ▼
Complaints against J Northland Group have been stable. The company received 0 complaints in the last 12 months.
What is J Northland Group's reputation grade? ▼
J Northland Group has a reputation grade of F (score: 50.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does J Northland Group respond to consumer complaints? ▼
J Northland Group has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does J Northland Group operate? ▼
J Northland Group has received CFPB complaints from consumers in 6 states, with the most complaints from Texas (2 complaints).
What can I do if J Northland Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If J Northland Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |