Total CFPB complaints
16
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 16 complaints
ISIS SECURITY INFORMATION SYSTEMS INC. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ISIS SECURITY INFORMATION SYSTEMS INC.
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
C
Grade C · 62.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about ISIS SECURITY INFORMATION SYSTEMS INC.?
ISIS SECURITY INFORMATION SYSTEMS INC. has accumulated 16 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 75% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Maryland with 12 and Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.5/100 places ISIS SECURITY INFORMATION SYSTEMS INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
75%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
C
62.5/100 composite
Response-quality profile
How ISIS SECURITY INFORMATION SYSTEMS INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does ISIS SECURITY INFORMATION SYSTEMS INC. compare to its peers?
ISIS SECURITY INFORMAT… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2021-02
Top Consumer Issues
Attempts to collect debt not owed6 (%)
Cont'd attempts collect debt not owed4 (%)
Disclosure verification of debt2 (%)
Took or threatened to take negative or legal action2 (%)
Written notification about debt2 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against ISIS SECURITY INFORMATION SYSTEMS INC. come from?
The states where consumers have filed the most CFPB complaints against ISIS SECURITY INFORMATION SYSTEMS INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ISIS SECURITY INFORMATION SYSTEMS INC.
Across 4 states with at least one filing
- Maryland
Maryland
12 complaints
- Florida 1
Florida
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against ISIS SECURITY INFORMATION SYSTEMS INC.? ▼
The most common issue consumers report about ISIS SECURITY INFORMATION SYSTEMS INC. is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 16 complaints filed with the CFPB.
Are complaints against ISIS SECURITY INFORMATION SYSTEMS INC. increasing or decreasing? ▼
Complaints against ISIS SECURITY INFORMATION SYSTEMS INC. have been stable. The company received 0 complaints in the last 12 months.
What is ISIS SECURITY INFORMATION SYSTEMS INC.'s reputation grade? ▼
ISIS SECURITY INFORMATION SYSTEMS INC. has a reputation grade of C (score: 62.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does ISIS SECURITY INFORMATION SYSTEMS INC. respond to consumer complaints? ▼
ISIS SECURITY INFORMATION SYSTEMS INC. has a 75% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does ISIS SECURITY INFORMATION SYSTEMS INC. operate? ▼
ISIS SECURITY INFORMATION SYSTEMS INC. has received CFPB complaints from consumers in 4 states, with the most complaints from Maryland (12 complaints).
What can I do if ISIS SECURITY INFORMATION SYSTEMS INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ISIS SECURITY INFORMATION SYSTEMS INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |