This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,734 complaints

Iqor US Inc - Debt Collector Complaint Profile

CFPB complaint profile across 52 states, reputation grade D.

Complaints by issue type

What consumers report about Iqor US Inc

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Iqor US Inc ranks ahead of 35% of the 5,283 collectors PlainCollector grades - 65% keep a cleaner CFPB record, on 1,734 all-time complaints and a 100% timely-response rate.

35th pct
reputation rank of 5,283 graded collectors
1,734
CFPB complaints, all-time
100%
answered inside the CFPB window
51
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Iqor US Inc?

Iqor US Inc has accumulated 1,734 total CFPB complaints across 52 states, with 51 filed in the most recent 12 months against 1,683 historical complaints before that window. The trailing-12-month volume represents 2.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine". The company posts a 100% timely-response rate against a 10% consumer-dispute-after-response rate.

Complaints have been recorded across 52 states, led by California with 196 and Texas with 153. Normalized against the full CFPB collector database, the reputation score of 58.0/100 places Iqor US Inc in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

1,734

high-volume (CCDB)

Last 12 months

51

2.9% of all-time complaints

Falling ↓

States active

52

nationwide footprint

Timely response rate

100%

excellent band

Consumer disputes

10%

average (vertical avg ~19%)

Reputation grade

D

58.0/100 composite

How does Iqor US Inc's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 35th percentile higher than 35% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Iqor US Inc versus the debt-collection vertical average.

Timely response within SLA 99.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 10.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 92.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Iqor US Inc compare to its peers?

How does IQOR US INC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
IQOR US INC National average
Complaints (last 12 mo)lower is better
51
0
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
10%
21%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 579
Communication tactics - 473
Attempts to collect debt not owed - 198
Disclosure verification of debt - 133
False statements or representation - 119
Written notification about debt - 83
Improper contact or sharing of info - 73
Taking/threatening an illegal action - 27
Took or threatened to take negative or legal action - 26
Threatened to contact someone or share information improperly - 20

Where do complaints against Iqor US Inc come from?

Iqor US Inc's own per-state count, not a national baseline.

Top states by complaints against Iqor US Inc

Across 52 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Iqor US Inc contacts you

A grade of D signals how Iqor US Inc's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Iqor US Inc and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Iqor US Inc ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Iqor US Inc? ▼

The most common issue consumers report about Iqor US Inc is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 1,734 complaints filed with the CFPB.

Are complaints against Iqor US Inc increasing or decreasing? ▼

Complaints against Iqor US Inc are falling. The company received 51 complaints in the last 12 months, showing improvement over prior periods.

What is Iqor US Inc's reputation grade? ▼

Iqor US Inc has a reputation grade of D (score: 58.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Iqor US Inc respond to consumer complaints? ▼

Iqor US Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does Iqor US Inc operate? ▼

Iqor US Inc has received CFPB complaints from consumers in 52 states, with the most complaints from California (196 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.