This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 1,723 complaints

IQOR US INC — Debt Collector Complaint Profile

CFPB complaint profile across 52 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about IQOR US INC

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 58.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about IQOR US INC?

IQOR US INC has accumulated 1,723 total CFPB complaints across 52 states, with 51 filed in the most recent 12 months against 1,672 historical complaints before that window. The trailing-12-month volume represents 3.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 52 states, led by California with 193 and Texas with 150, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.0/100 places IQOR US INC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

1,723

All-time across CCDB intake

Last 12 months

51

3.0% of total history

Stable →

States active

52

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

10%

After company response

Reputation grade

D

58.0/100 composite

Response-quality profile

How IQOR US INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 99.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 20.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 92.9%

Share of US states + territories with at least one filed complaint against this collector.

How does IQOR US INC compare to its peers?

How does IQOR US INC compare? Versus a peer and the national average across 60+ high-volume collectors
IQOR US INC National average
Complaints (last 12 mo)lower is better
51
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
10%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2024-04 2026-03

Top Consumer Issues

Cont'd attempts collect debt not owed542 (%)
Communication tactics397 (%)
Attempts to collect debt not owed164 (%)
False statements or representation107 (%)
Disclosure verification of debt100 (%)
Written notification about debt55 (%)
Improper contact or sharing of info27 (%)

Most common issue: Cont'd attempts collect debt not owed — Debt is not mine

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed Debt is not mine 440
Communication tactics Frequent or repeated calls 364
Attempts to collect debt not owed Debt is not yours 113
False statements or representation Attempted to collect wrong amount 107
Cont'd attempts collect debt not owed Debt was paid 102
Disclosure verification of debt Not given enough info to verify debt 100
Written notification about debt Didn't receive enough information to verify debt 55
Attempts to collect debt not owed Debt was paid 51
Communication tactics You told them to stop contacting you, but they keep trying 33
Improper contact or sharing of info Talked to a third party about my debt 27

Where do complaints against IQOR US INC come from?

The states where consumers have filed the most CFPB complaints against IQOR US INC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against IQOR US INC

Across 52 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against IQOR US INC?

The most common issue consumers report about IQOR US INC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 1,723 complaints filed with the CFPB.

Are complaints against IQOR US INC increasing or decreasing?

Complaints against IQOR US INC have been stable. The company received 51 complaints in the last 12 months.

What is IQOR US INC's reputation grade?

IQOR US INC has a reputation grade of D (score: 58.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does IQOR US INC respond to consumer complaints?

IQOR US INC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does IQOR US INC operate?

IQOR US INC has received CFPB complaints from consumers in 52 states, with the most complaints from California (193 complaints).

What can I do if IQOR US INC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If IQOR US INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial