Total CFPB complaints
26
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 26 complaints
IOWA STUDENT LOAN LIQUIDITY CORPORATION — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about IOWA STUDENT LOAN LIQUIDITY CORPORATION
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Communication tactics 3
Communication tactics
3 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
B
Grade B · 65.8/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about IOWA STUDENT LOAN LIQUIDITY CORPORATION?
IOWA STUDENT LOAN LIQUIDITY CORPORATION has accumulated 26 total CFPB complaints across 14 states, with 1 filed in the most recent 12 months against 25 historical complaints before that window. The trailing-12-month volume represents 3.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by Iowa with 6 and Texas with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.8/100 places IOWA STUDENT LOAN LIQUIDITY CORPORATION in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
3.8% of total history
Falling ↓
States active
14
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
B
65.8/100 composite
Response-quality profile
How IOWA STUDENT LOAN LIQUIDITY CORPORATION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does IOWA STUDENT LOAN LIQUIDITY CORPORATION compare to its peers?
IOWA STUDENT LOAN LIQU… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-06 2025-04
Top Consumer Issues
Written notification about debt5 (%)
Communication tactics3 (%)
Attempts to collect debt not owed8 (%)
Took or threatened to take negative or legal action3 (%)
False statements or representation2 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 2 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against IOWA STUDENT LOAN LIQUIDITY CORPORATION come from?
The states where consumers have filed the most CFPB complaints against IOWA STUDENT LOAN LIQUIDITY CORPORATION. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against IOWA STUDENT LOAN LIQUIDITY CORPORATION
Across 14 states with at least one filing
- Iowa
Iowa
6 complaints
- Texas
Texas
3 complaints
- Colorado
Colorado
3 complaints
- California 2
California
2 complaints
- Georgia 2
Georgia
2 complaints
- Illinois 2
Illinois
2 complaints
- North Carolina 1
North Carolina
1 complaints
- Minnesota 1
Minnesota
1 complaints
Frequently Asked Questions
What is the most common complaint against IOWA STUDENT LOAN LIQUIDITY CORPORATION? ▼
The most common issue consumers report about IOWA STUDENT LOAN LIQUIDITY CORPORATION is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 26 complaints filed with the CFPB.
Are complaints against IOWA STUDENT LOAN LIQUIDITY CORPORATION increasing or decreasing? ▼
Complaints against IOWA STUDENT LOAN LIQUIDITY CORPORATION are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is IOWA STUDENT LOAN LIQUIDITY CORPORATION's reputation grade? ▼
IOWA STUDENT LOAN LIQUIDITY CORPORATION has a reputation grade of B (score: 65.8/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does IOWA STUDENT LOAN LIQUIDITY CORPORATION respond to consumer complaints? ▼
IOWA STUDENT LOAN LIQUIDITY CORPORATION has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does IOWA STUDENT LOAN LIQUIDITY CORPORATION operate? ▼
IOWA STUDENT LOAN LIQUIDITY CORPORATION has received CFPB complaints from consumers in 14 states, with the most complaints from Iowa (6 complaints).
What can I do if IOWA STUDENT LOAN LIQUIDITY CORPORATION is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If IOWA STUDENT LOAN LIQUIDITY CORPORATION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |