Total CFPB complaints
7
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 7 complaints
Interstate Credit Control — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Interstate Credit Control
- Written notification about debt
Written notification about debt
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
- False statements or representation
False statements or representation
1 complaints
B
Grade B · 76.1/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Interstate Credit Control?
Interstate Credit Control has accumulated 7 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Minnesota with 5 and Kansas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 76.1/100 places Interstate Credit Control in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
76.1/100 composite
Response-quality profile
How Interstate Credit Control performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Interstate Credit Control compare to its peers?
Interstate Credit Cont… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-04 2023-04
Top Consumer Issues
Cont'd attempts collect debt not owed1 (%)
Written notification about debt2 (%)
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed2 (%)
False statements or representation1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Interstate Credit Control come from?
The states where consumers have filed the most CFPB complaints against Interstate Credit Control. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Interstate Credit Control
Across 3 states with at least one filing
- Minnesota
Minnesota
5 complaints
- Kansas 1
Kansas
1 complaints
- Michigan 1
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against Interstate Credit Control? ▼
The most common issue consumers report about Interstate Credit Control is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 7 complaints filed with the CFPB.
Are complaints against Interstate Credit Control increasing or decreasing? ▼
Complaints against Interstate Credit Control have been stable. The company received 0 complaints in the last 12 months.
What is Interstate Credit Control's reputation grade? ▼
Interstate Credit Control has a reputation grade of B (score: 76.1/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Interstate Credit Control respond to consumer complaints? ▼
Interstate Credit Control has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Interstate Credit Control operate? ▼
Interstate Credit Control has received CFPB complaints from consumers in 3 states, with the most complaints from Minnesota (5 complaints).
What can I do if Interstate Credit Control is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Interstate Credit Control violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |