Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1 complaints
International Collection Agency & Service Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about International Collection Agency & Service Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
A
Grade A · 85.7/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about International Collection Agency & Service Inc.?
International Collection Agency & Service Inc. has accumulated 1 total CFPB complaints across 1 states, with 1 filed in the most recent 12 months against 0 historical complaints before that window. The trailing-12-month volume represents 100.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Puerto Rico with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 85.7/100 places International Collection Agency & Service Inc. in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
100.0% of total history
Rising ↑
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
A
85.7/100 composite
Response-quality profile
How International Collection Agency & Service Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does International Collection Agency & Service Inc. compare to its peers?
International Collecti… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2025-04 2025-04
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against International Collection Agency & Service Inc. come from?
The states where consumers have filed the most CFPB complaints against International Collection Agency & Service Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against International Collection Agency & Service Inc.
Across 1 states with at least one filing
- Puerto Rico
Puerto Rico
1 complaints
Frequently Asked Questions
What is the most common complaint against International Collection Agency & Service Inc.? ▼
The most common issue consumers report about International Collection Agency & Service Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1 complaints filed with the CFPB.
Are complaints against International Collection Agency & Service Inc. increasing or decreasing? ▼
Complaints against International Collection Agency & Service Inc. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is International Collection Agency & Service Inc.'s reputation grade? ▼
International Collection Agency & Service Inc. has a reputation grade of A (score: 85.7/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does International Collection Agency & Service Inc. respond to consumer complaints? ▼
International Collection Agency & Service Inc. has a 100% timely response rate to CFPB complaints.
In how many states does International Collection Agency & Service Inc. operate? ▼
International Collection Agency & Service Inc. has received CFPB complaints from consumers in 1 states, with the most complaints from Puerto Rico (1 complaints).
What can I do if International Collection Agency & Service Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If International Collection Agency & Service Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |