Total CFPB complaints
31
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 15 states, reputation grade C.
What consumers report about Internal Credit Systems, Inc
Took or threatened to take negative or legal action
12 complaints
Written notification about debt
5 complaints
Communication tactics
5 complaints
False statements or representation
4 complaints
Attempts to collect debt not owed
2 complaints
Threatened to contact someone or share information improperly
2 complaints
Data updated July 2026
Grade C · 59.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of C: Internal Credit Systems, Inc ranks ahead of 42% of the 5,283 collectors PlainCollector grades - 58% keep a cleaner CFPB record, on 31 all-time complaints and a 100% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
Internal Credit Systems, Inc has accumulated 31 total CFPB complaints across 15 states, with 15 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 48.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Used obscene, profane, or other abusive language". The company posts a 100% timely-response rate.
Complaints have been recorded across 15 states, led by Ohio with 8 and Indiana with 3. Normalized against the full CFPB collector database, the reputation score of 59.9/100 places Internal Credit Systems, Inc in grade band C.
Total CFPB complaints
31
low-volume (CCDB)
Last 12 months
15
48.4% of all-time complaints
Rising ↑
States active
15
regional footprint
Timely response rate
100%
excellent band
Reputation grade
C
59.9/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
60 42nd percentile higher than 42% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
Internal Credit Systems, Inc versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | - | 12 |
| Written notification about debt | - | 5 |
| Communication tactics | - | 5 |
| False statements or representation | - | 4 |
| Attempts to collect debt not owed | - | 2 |
| Threatened to contact someone or share information improperly | - | 2 |
| Electronic communications | - | 1 |
Internal Credit Systems, Inc's own per-state count, not a national baseline.
Across 15 states with at least one filing
Ohio
8 complaints
Indiana
3 complaints
Pennsylvania
3 complaints
California
2 complaints
Georgia
2 complaints
Michigan
2 complaints
Missouri
2 complaints
Washington
2 complaints
What to do if Internal Credit Systems, Inc contacts you
A grade of C signals how Internal Credit Systems, Inc's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about Internal Credit Systems, Inc is "Took or threatened to take negative or legal action", specifically "Used obscene, profane, or other abusive language". This is based on 31 complaints filed with the CFPB.
Complaints against Internal Credit Systems, Inc are rising. The company received 15 complaints in the last 12 months, indicating an upward trend in consumer issues.
Internal Credit Systems, Inc has a reputation grade of C (score: 59.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
Internal Credit Systems, Inc has a 100% timely response rate to CFPB complaints.
Internal Credit Systems, Inc has received CFPB complaints from consumers in 15 states, with the most complaints from Ohio (8 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |