Total CFPB complaints
146
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 146 complaints
Integrity Solution Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 35 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Integrity Solution Services, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
61 complaints
- Communication tactics
Communication tactics
30 complaints
- Disclosure verification of debt 22
Disclosure verification of debt
22 complaints
- False statements or representation 12
False statements or representation
12 complaints
- Improper contact or sharing of info 8
Improper contact or sharing of info
8 complaints
C
Grade C · 62.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Integrity Solution Services, Inc.?
Integrity Solution Services, Inc. has accumulated 146 total CFPB complaints across 35 states, with 0 filed in the most recent 12 months against 146 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 35 states, led by Florida with 23 and Texas with 13, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.9/100 places Integrity Solution Services, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
35
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
C
62.9/100 composite
Response-quality profile
How Integrity Solution Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 15.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 62.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Integrity Solution Services, Inc. compare to its peers?
Integrity Solution Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2017-09
Top Consumer Issues
Cont'd attempts collect debt not owed61 (%)
Communication tactics30 (%)
False statements or representation12 (%)
Disclosure verification of debt22 (%)
Improper contact or sharing of info8 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 41 |
| Communication tactics | Frequent or repeated calls | 27 |
| Cont'd attempts collect debt not owed | Debt was paid | 20 |
| False statements or representation | Attempted to collect wrong amount | 12 |
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
| Disclosure verification of debt | Right to dispute notice not received | 10 |
| Improper contact or sharing of info | Talked to a third party about my debt | 5 |
| Communication tactics | Used obscene/profane/abusive language | 3 |
| Improper contact or sharing of info | Contacted me after I asked not to | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
Where do complaints against Integrity Solution Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Integrity Solution Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Integrity Solution Services, Inc.
Across 35 states with at least one filing
- Florida
Florida
23 complaints
- Texas
Texas
13 complaints
- Arizona
Arizona
11 complaints
- New Jersey
New Jersey
10 complaints
- California 9
California
9 complaints
- New York 8
New York
8 complaints
- Ohio 5
Ohio
5 complaints
- Louisiana 5
Louisiana
5 complaints
Frequently Asked Questions
What is the most common complaint against Integrity Solution Services, Inc.? ▼
The most common issue consumers report about Integrity Solution Services, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 146 complaints filed with the CFPB.
Are complaints against Integrity Solution Services, Inc. increasing or decreasing? ▼
Complaints against Integrity Solution Services, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Integrity Solution Services, Inc.'s reputation grade? ▼
Integrity Solution Services, Inc. has a reputation grade of C (score: 62.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Integrity Solution Services, Inc. respond to consumer complaints? ▼
Integrity Solution Services, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
In how many states does Integrity Solution Services, Inc. operate? ▼
Integrity Solution Services, Inc. has received CFPB complaints from consumers in 35 states, with the most complaints from Florida (23 complaints).
What can I do if Integrity Solution Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Integrity Solution Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |