Total CFPB complaints
195
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 195 complaints
Integrated Recovery Services — Debt Collector Complaint Profile
CFPB complaint profile across 42 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Integrated Recovery Services
- Communication tactics
Communication tactics
62 complaints
- Taking/threatening an illegal action 20
Taking/threatening an illegal action
20 complaints
- Improper contact or sharing of info 20
Improper contact or sharing of info
20 complaints
- Cont'd attempts collect debt not owed 16
Cont'd attempts collect debt not owed
16 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- False statements or representation 6
False statements or representation
6 complaints
F
Grade F · 36.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Integrated Recovery Services?
Integrated Recovery Services has accumulated 195 total CFPB complaints across 42 states, with 0 filed in the most recent 12 months against 195 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 29% timely-response rate against a 11% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 42 states, led by Texas with 33 and California with 31, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 36.5/100 places Integrated Recovery Services in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
42
Distinct state filings
Timely response rate
29%
Within CFPB SLA window
Consumer disputes
11%
After company response
Reputation grade
F
36.5/100 composite
Response-quality profile
How Integrated Recovery Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 29.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 21.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 75.0%
Share of US states + territories with at least one filed complaint against this collector.
How does Integrated Recovery Services compare to its peers?
Integrated Recovery Se… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2022-07
Top Consumer Issues
Communication tactics62 (%)
Taking/threatening an illegal action20 (%)
Cont'd attempts collect debt not owed16 (%)
Improper contact or sharing of info20 (%)
Took or threatened to take negative or legal action7 (%)
False statements or representation6 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 23 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 20 |
| Communication tactics | Used obscene/profane/abusive language | 16 |
| Communication tactics | Frequent or repeated calls | 16 |
| Cont'd attempts collect debt not owed | Debt is not mine | 16 |
| Improper contact or sharing of info | Talked to a third party about my debt | 11 |
| Improper contact or sharing of info | Contacted employer after asked not to | 9 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 7 |
| Communication tactics | Used obscene, profane, or other abusive language | 7 |
| False statements or representation | Impersonated an attorney or official | 6 |
Where do complaints against Integrated Recovery Services come from?
The states where consumers have filed the most CFPB complaints against Integrated Recovery Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Integrated Recovery Services
Across 42 states with at least one filing
- Texas
Texas
33 complaints
- California
California
31 complaints
- Ohio
Ohio
19 complaints
- Florida 13
Florida
13 complaints
- New Jersey 8
New Jersey
8 complaints
- Michigan 8
Michigan
8 complaints
- Nevada 6
Nevada
6 complaints
- Arizona 5
Arizona
5 complaints
Frequently Asked Questions
What is the most common complaint against Integrated Recovery Services? ▼
The most common issue consumers report about Integrated Recovery Services is "Communication tactics", specifically "Threatened to take legal action". This is based on 195 complaints filed with the CFPB.
Are complaints against Integrated Recovery Services increasing or decreasing? ▼
Complaints against Integrated Recovery Services have been stable. The company received 0 complaints in the last 12 months.
What is Integrated Recovery Services's reputation grade? ▼
Integrated Recovery Services has a reputation grade of F (score: 36.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Integrated Recovery Services respond to consumer complaints? ▼
Integrated Recovery Services has a 29% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.
In how many states does Integrated Recovery Services operate? ▼
Integrated Recovery Services has received CFPB complaints from consumers in 42 states, with the most complaints from Texas (33 complaints).
What can I do if Integrated Recovery Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Integrated Recovery Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |