Total CFPB complaints
24
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 24 complaints
Imperial Recovery Consultants, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Imperial Recovery Consultants, LLC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
14 complaints
- Communication tactics 4
Communication tactics
4 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
F
Grade F · 35.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Imperial Recovery Consultants, LLC?
Imperial Recovery Consultants, LLC has accumulated 24 total CFPB complaints across 16 states, with 6 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 25.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to arrest you or take you to jail if you do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 29% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Michigan with 4 and Mississippi with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 35.5/100 places Imperial Recovery Consultants, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
25.0% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
29%
Within CFPB SLA window
Reputation grade
F
35.5/100 composite
Response-quality profile
How Imperial Recovery Consultants, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 29.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Imperial Recovery Consultants, LLC compare to its peers?
Imperial Recovery Cons… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-04 2026-02
Top Consumer Issues
Took or threatened to take negative or legal action14 (%)
Communication tactics4 (%)
Attempts to collect debt not owed2 (%)
False statements or representation2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to arrest you or take you to jail if you do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 7 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
Where do complaints against Imperial Recovery Consultants, LLC come from?
The states where consumers have filed the most CFPB complaints against Imperial Recovery Consultants, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Imperial Recovery Consultants, LLC
Across 16 states with at least one filing
- Michigan
Michigan
4 complaints
- Mississippi
Mississippi
2 complaints
- Texas
Texas
2 complaints
- Georgia
Georgia
2 complaints
- Florida
Florida
2 complaints
- Oregon
Oregon
2 complaints
- Delaware 1
Delaware
1 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Imperial Recovery Consultants, LLC? ▼
The most common issue consumers report about Imperial Recovery Consultants, LLC is "Took or threatened to take negative or legal action", specifically "Threatened to arrest you or take you to jail if you do not pay". This is based on 24 complaints filed with the CFPB.
Are complaints against Imperial Recovery Consultants, LLC increasing or decreasing? ▼
Complaints against Imperial Recovery Consultants, LLC are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Imperial Recovery Consultants, LLC's reputation grade? ▼
Imperial Recovery Consultants, LLC has a reputation grade of F (score: 35.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Imperial Recovery Consultants, LLC respond to consumer complaints? ▼
Imperial Recovery Consultants, LLC has a 29% timely response rate to CFPB complaints.
In how many states does Imperial Recovery Consultants, LLC operate? ▼
Imperial Recovery Consultants, LLC has received CFPB complaints from consumers in 16 states, with the most complaints from Michigan (4 complaints).
What can I do if Imperial Recovery Consultants, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Imperial Recovery Consultants, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |