What is the most common complaint against Illinois Collection Service, Inc.?

The most common issue consumers report about Illinois Collection Service, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 75 complaints filed with the CFPB.

Are complaints against Illinois Collection Service, Inc. increasing or decreasing?

Complaints against Illinois Collection Service, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Illinois Collection Service, Inc.'s reputation grade?

Illinois Collection Service, Inc. has a reputation grade of D (score: 55.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Illinois Collection Service, Inc. respond to consumer complaints?

Illinois Collection Service, Inc. has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.

In how many states does Illinois Collection Service, Inc. operate?

Illinois Collection Service, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Illinois (61 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois Collection Service, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

28
Cont'd attempts collect debt not owed

10
Communication tactics

9
Written notification about debt

8
Took or threatened to take negative or legal action

6
False statements or representation

6

Data updated September 2026

CFPB complaint disposition

CCDB record illinois-collection-service-inc Illinois Collection Service, Inc.

Grade D · 75 CFPB filings · 83% timely · lead issue: Attempts to collect debt not owed · vol #966 · compose #3323

VOL 75
GRADE D
12MO 0
STATES 11
TIMELY 83%
DISPUTE 9%
ISSUE Attempts to collect debt n…
RANK #966
COMPOSE #3,323

Volume peers

Nearest volume peer: Account Management Services, Inc. (75 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Illinois Collection Service, Inc.'s 75 CFPB complaints sit next to Account Management Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

81.3% of Illinois Collection Service, Inc.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Illinois Collection Service, Inc. is volume #966 but composite #3,323, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 81.3%; 61 of 75 filings · 11 states touched
Seasonal peak: 2016-03 10.0%; 8–15% band · 2 filings
Divergent corpus ranks: #966 volume; #3,323 composite; Cleanest-composite ladder is 2,357 places worse than volume

How does Illinois Collection Service, Inc. compare to its peers?

How does Illinois Collection Service, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Illinois Collection Se… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

83%

92%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-12 2017-04

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	28
Cont'd attempts collect debt not owed	10
Communication tactics	9
Written notification about debt	8
Took or threatened to take negative or legal action	6
False statements or representation	6
Disclosure verification of debt	6
Threatened to contact someone or share information improperly	1
Electronic communications	1

Where do complaints against Illinois Collection Service, Inc. come from?

Illinois Collection Service, Inc.'s own per-state count, not a national baseline.

Illinois

61
California

3
Arizona

2
Indiana

2
Florida

1
Georgia

1
Nebraska

1
Oregon

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Illinois Collection Service, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 75.

4 peers

Know your rights before responding to Illinois Collection Service, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.