Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
ICQ Search and Recovery Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ICQ Search and Recovery Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- False statements or representation
False statements or representation
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
B
Grade B · 73.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about ICQ Search and Recovery Inc.?
ICQ Search and Recovery Inc. has accumulated 11 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by California with 7 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.2/100 places ICQ Search and Recovery Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
B
73.2/100 composite
Response-quality profile
How ICQ Search and Recovery Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does ICQ Search and Recovery Inc. compare to its peers?
ICQ Search and Recover… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-08 2019-06
Top Consumer Issues
Attempts to collect debt not owed4 (%)
Disclosure verification of debt3 (%)
False statements or representation2 (%)
Written notification about debt1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| False statements or representation | Indicated committed crime not paying | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
Where do complaints against ICQ Search and Recovery Inc. come from?
The states where consumers have filed the most CFPB complaints against ICQ Search and Recovery Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ICQ Search and Recovery Inc.
Across 4 states with at least one filing
- California
California
7 complaints
- Florida 2
Florida
2 complaints
- Missouri 1
Missouri
1 complaints
- Massachusetts 1
Massachusetts
1 complaints
Frequently Asked Questions
What is the most common complaint against ICQ Search and Recovery Inc.? ▼
The most common issue consumers report about ICQ Search and Recovery Inc. is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 11 complaints filed with the CFPB.
Are complaints against ICQ Search and Recovery Inc. increasing or decreasing? ▼
Complaints against ICQ Search and Recovery Inc. have been stable. The company received 0 complaints in the last 12 months.
What is ICQ Search and Recovery Inc.'s reputation grade? ▼
ICQ Search and Recovery Inc. has a reputation grade of B (score: 73.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does ICQ Search and Recovery Inc. respond to consumer complaints? ▼
ICQ Search and Recovery Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does ICQ Search and Recovery Inc. operate? ▼
ICQ Search and Recovery Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from California (7 complaints).
What can I do if ICQ Search and Recovery Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ICQ Search and Recovery Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |