Total CFPB complaints
7
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 7 complaints
Icon Equities, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Icon Equities, LLC
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
B
Grade B · 65.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Icon Equities, LLC?
Icon Equities, LLC has accumulated 7 total CFPB complaints across 5 states, with 0 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 71% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Texas with 3 and Pennsylvania with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.9/100 places Icon Equities, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
5
Distinct state filings
Timely response rate
71%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
B
65.9/100 composite
Response-quality profile
How Icon Equities, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 71.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Icon Equities, LLC compare to its peers?
Icon Equities, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-12 2022-03
Top Consumer Issues
Disclosure verification of debt3 (%)
Cont'd attempts collect debt not owed2 (%)
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Took or threatened to take negative or legal action | Sued you in a state where you do not live or did not sign for the debt | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against Icon Equities, LLC come from?
The states where consumers have filed the most CFPB complaints against Icon Equities, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Icon Equities, LLC
Across 5 states with at least one filing
- Texas
Texas
3 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Wisconsin 1
Wisconsin
1 complaints
- North Carolina 1
North Carolina
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Icon Equities, LLC? ▼
The most common issue consumers report about Icon Equities, LLC is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 7 complaints filed with the CFPB.
Are complaints against Icon Equities, LLC increasing or decreasing? ▼
Complaints against Icon Equities, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Icon Equities, LLC's reputation grade? ▼
Icon Equities, LLC has a reputation grade of B (score: 65.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Icon Equities, LLC respond to consumer complaints? ▼
Icon Equities, LLC has a 71% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Icon Equities, LLC operate? ▼
Icon Equities, LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Texas (3 complaints).
What can I do if Icon Equities, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Icon Equities, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |