Total CFPB complaints
380
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 380 complaints
Hunt & Henriques — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Hunt & Henriques
- Attempts to collect debt not owed
Attempts to collect debt not owed
76 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
72 complaints
- Written notification about debt
Written notification about debt
43 complaints
- False statements or representation
False statements or representation
34 complaints
- Disclosure verification of debt 12
Disclosure verification of debt
12 complaints
- Cont'd attempts collect debt not owed 11
Cont'd attempts collect debt not owed
11 complaints
D
Grade D · 56.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Hunt & Henriques?
Hunt & Henriques has accumulated 380 total CFPB complaints across 7 states, with 104 filed in the most recent 12 months against 276 historical complaints before that window. The trailing-12-month volume represents 27.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by California with 365 and New Jersey with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.2/100 places Hunt & Henriques in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
104
27.4% of total history
Rising ↑
States active
7
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
D
56.2/100 composite
Response-quality profile
How Hunt & Henriques performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 41.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Hunt & Henriques compare to its peers?
Hunt & Henriques National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action72 (%)
Attempts to collect debt not owed76 (%)
False statements or representation34 (%)
Written notification about debt43 (%)
Disclosure verification of debt12 (%)
Cont'd attempts collect debt not owed11 (%)
Communication tactics8 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 42 |
| Attempts to collect debt not owed | Debt is not yours | 39 |
| Attempts to collect debt not owed | Debt was result of identity theft | 37 |
| False statements or representation | Attempted to collect wrong amount | 34 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 30 |
| Written notification about debt | Didn't receive enough information to verify debt | 29 |
| Written notification about debt | Didn't receive notice of right to dispute | 14 |
| Disclosure verification of debt | Not given enough info to verify debt | 12 |
| Cont'd attempts collect debt not owed | Debt is not mine | 11 |
| Communication tactics | Frequent or repeated calls | 8 |
Where do complaints against Hunt & Henriques come from?
The states where consumers have filed the most CFPB complaints against Hunt & Henriques. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Hunt & Henriques
Across 7 states with at least one filing
- California
California
365 complaints
- New Jersey 4
New Jersey
4 complaints
- Nevada 3
Nevada
3 complaints
- Washington 1
Washington
1 complaints
- New York 1
New York
1 complaints
- Arizona 1
Arizona
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Hunt & Henriques? ▼
The most common issue consumers report about Hunt & Henriques is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 380 complaints filed with the CFPB.
Are complaints against Hunt & Henriques increasing or decreasing? ▼
Complaints against Hunt & Henriques are rising. The company received 104 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Hunt & Henriques's reputation grade? ▼
Hunt & Henriques has a reputation grade of D (score: 56.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Hunt & Henriques respond to consumer complaints? ▼
Hunt & Henriques has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does Hunt & Henriques operate? ▼
Hunt & Henriques has received CFPB complaints from consumers in 7 states, with the most complaints from California (365 complaints).
What can I do if Hunt & Henriques is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Hunt & Henriques violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |