This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 642 complaints

Hovg, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 46 states, reputation grade F.

Complaints by issue type

What consumers report about Hovg, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 46.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Hovg, LLC ranks ahead of 10% of the 5,283 collectors PlainCollector grades - 90% keep a cleaner CFPB record, on 642 all-time complaints and a 72% timely-response rate.

10th pct
reputation rank of 5,283 graded collectors
642
CFPB complaints, all-time
72%
answered inside the CFPB window
26
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Hovg, LLC?

Hovg, LLC has accumulated 642 total CFPB complaints across 46 states, with 26 filed in the most recent 12 months against 616 historical complaints before that window. The trailing-12-month volume represents 4.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine". The company posts a 72% timely-response rate against a 19% consumer-dispute-after-response rate.

Complaints have been recorded across 46 states, led by Florida with 87 and California with 85. Normalized against the full CFPB collector database, the reputation score of 46.9/100 places Hovg, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

642

mid-volume (CCDB)

Last 12 months

26

4.0% of all-time complaints

Falling ↓

States active

46

multi-region footprint

Timely response rate

72%

below sla band

Consumer disputes

19%

average (vertical avg ~19%)

Reputation grade

F

46.9/100 composite

How does Hovg, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

47 Bottom 10% higher than 10% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Hovg, LLC versus the debt-collection vertical average.

Timely response within SLA 71.6%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 18.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 82.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Hovg, LLC compare to its peers?

How does HOVG, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
HOVG, LLC National average
Complaints (last 12 mo)lower is better
26
95
268
Timely-response ratehigher is better
72%
100%
91%
Consumer-dispute ratelower is better
19%
15%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-06 2026-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 174
Attempts to collect debt not owed - 146
Communication tactics - 97
Written notification about debt - 83
False statements or representation - 50
Disclosure verification of debt - 38
Improper contact or sharing of info - 28
Took or threatened to take negative or legal action - 21
Threatened to contact someone or share information improperly - 3
Taking/threatening an illegal action - 2

Where do complaints against Hovg, LLC come from?

Hovg, LLC's own per-state count, not a national baseline.

Top states by complaints against Hovg, LLC

Across 46 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Hovg, LLC contacts you

A grade of F signals how Hovg, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Hovg, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Hovg, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Hovg, LLC? ▼

The most common issue consumers report about Hovg, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 642 complaints filed with the CFPB.

Are complaints against Hovg, LLC increasing or decreasing? ▼

Complaints against Hovg, LLC are falling. The company received 26 complaints in the last 12 months, showing improvement over prior periods.

What is Hovg, LLC's reputation grade? ▼

Hovg, LLC has a reputation grade of F (score: 46.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Hovg, LLC respond to consumer complaints? ▼

Hovg, LLC has a 72% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does Hovg, LLC operate? ▼

Hovg, LLC has received CFPB complaints from consumers in 46 states, with the most complaints from Florida (87 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.