This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 322 complaints

Holloway Credit Solutions - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade D.

Complaints by issue type

What consumers report about Holloway Credit Solutions

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 56.9/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Holloway Credit Solutions ranks ahead of 31% of the 5,283 collectors PlainCollector grades - 69% keep a cleaner CFPB record, on 322 all-time complaints and a 100% timely-response rate.

31st pct
reputation rank of 5,283 graded collectors
322
CFPB complaints, all-time
100%
answered inside the CFPB window
37
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Holloway Credit Solutions?

Holloway Credit Solutions has accumulated 322 total CFPB complaints across 18 states, with 37 filed in the most recent 12 months against 285 historical complaints before that window. The trailing-12-month volume represents 11.5% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate against a 23% consumer-dispute-after-response rate.

Complaints have been recorded across 18 states, led by Alabama with 241 and Georgia with 29. Normalized against the full CFPB collector database, the reputation score of 56.9/100 places Holloway Credit Solutions in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

322

mid-volume (CCDB)

Last 12 months

37

11.5% of all-time complaints

Falling ↓

States active

18

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

23%

elevated (vertical avg ~19%)

Reputation grade

D

56.9/100 composite

How does Holloway Credit Solutions's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 31st percentile higher than 31% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Holloway Credit Solutions versus the debt-collection vertical average.

Timely response within SLA 99.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 22.8%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 32.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Holloway Credit Solutions compare to its peers?

How does Holloway Credit Solutions compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Holloway Credit Soluti… National average
Complaints (last 12 mo)lower is better
37
59
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
23%
43%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 138
Written notification about debt - 57
False statements or representation - 33
Cont'd attempts collect debt not owed - 21
Disclosure verification of debt - 21
Communication tactics - 19
Took or threatened to take negative or legal action - 17
Electronic communications - 9
Improper contact or sharing of info - 5
Threatened to contact someone or share information improperly - 2

Where do complaints against Holloway Credit Solutions come from?

Holloway Credit Solutions's own per-state count, not a national baseline.

Top states by complaints against Holloway Credit Solutions

Across 18 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Holloway Credit Solutions contacts you

A grade of D signals how Holloway Credit Solutions's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Holloway Credit Solutions and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Holloway Credit Solutions ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Holloway Credit Solutions? ▼

The most common issue consumers report about Holloway Credit Solutions is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 322 complaints filed with the CFPB.

Are complaints against Holloway Credit Solutions increasing or decreasing? ▼

Complaints against Holloway Credit Solutions are falling. The company received 37 complaints in the last 12 months, showing improvement over prior periods.

What is Holloway Credit Solutions's reputation grade? ▼

Holloway Credit Solutions has a reputation grade of D (score: 56.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Holloway Credit Solutions respond to consumer complaints? ▼

Holloway Credit Solutions has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does Holloway Credit Solutions operate? ▼

Holloway Credit Solutions has received CFPB complaints from consumers in 18 states, with the most complaints from Alabama (241 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.