Total CFPB complaints
218
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 218 complaints
Hollis Cobb Associates — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Hollis Cobb Associates
- Attempts to collect debt not owed
Attempts to collect debt not owed
51 complaints
- Communication tactics
Communication tactics
39 complaints
- Written notification about debt
Written notification about debt
33 complaints
- Cont'd attempts collect debt not owed 20
Cont'd attempts collect debt not owed
20 complaints
- False statements or representation 15
False statements or representation
15 complaints
- Disclosure verification of debt 6
Disclosure verification of debt
6 complaints
D
Grade D · 56.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Hollis Cobb Associates?
Hollis Cobb Associates has accumulated 218 total CFPB complaints across 26 states, with 45 filed in the most recent 12 months against 173 historical complaints before that window. The trailing-12-month volume represents 20.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by Georgia with 135 and Massachusetts with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.7/100 places Hollis Cobb Associates in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
45
20.6% of total history
Rising ↑
States active
26
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
D
56.7/100 composite
Response-quality profile
How Hollis Cobb Associates performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 42.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Hollis Cobb Associates compare to its peers?
Hollis Cobb Associates National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-02
Top Consumer Issues
Communication tactics39 (%)
Attempts to collect debt not owed51 (%)
Written notification about debt33 (%)
Cont'd attempts collect debt not owed20 (%)
False statements or representation15 (%)
Disclosure verification of debt6 (%)
Took or threatened to take negative or legal action6 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 29 |
| Attempts to collect debt not owed | Debt was paid | 27 |
| Attempts to collect debt not owed | Debt is not yours | 24 |
| Written notification about debt | Didn't receive enough information to verify debt | 23 |
| Cont'd attempts collect debt not owed | Debt is not mine | 20 |
| False statements or representation | Attempted to collect wrong amount | 15 |
| Written notification about debt | Didn't receive notice of right to dispute | 10 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 10 |
| Disclosure verification of debt | Not given enough info to verify debt | 6 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
Where do complaints against Hollis Cobb Associates come from?
The states where consumers have filed the most CFPB complaints against Hollis Cobb Associates. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Hollis Cobb Associates
Across 26 states with at least one filing
- Georgia
Georgia
135 complaints
- Massachusetts 14
Massachusetts
14 complaints
- Florida 11
Florida
11 complaints
- Alabama 8
Alabama
8 complaints
- New Hampshire 6
New Hampshire
6 complaints
- Mississippi 5
Mississippi
5 complaints
- Virginia 4
Virginia
4 complaints
- North Carolina 4
North Carolina
4 complaints
Frequently Asked Questions
What is the most common complaint against Hollis Cobb Associates? ▼
The most common issue consumers report about Hollis Cobb Associates is "Communication tactics", specifically "Frequent or repeated calls". This is based on 218 complaints filed with the CFPB.
Are complaints against Hollis Cobb Associates increasing or decreasing? ▼
Complaints against Hollis Cobb Associates are rising. The company received 45 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Hollis Cobb Associates's reputation grade? ▼
Hollis Cobb Associates has a reputation grade of D (score: 56.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Hollis Cobb Associates respond to consumer complaints? ▼
Hollis Cobb Associates has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does Hollis Cobb Associates operate? ▼
Hollis Cobb Associates has received CFPB complaints from consumers in 26 states, with the most complaints from Georgia (135 complaints).
What can I do if Hollis Cobb Associates is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Hollis Cobb Associates violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |