This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 24 complaints

Hollins & McVay, P.A. — Debt Collector Complaint Profile

CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Hollins & McVay, P.A.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 60.1/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Hollins & McVay, P.A.?

Hollins & McVay, P.A. has accumulated 24 total CFPB complaints across 7 states, with 8 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 33.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 7 states, led by Kansas with 15 and Arkansas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.1/100 places Hollins & McVay, P.A. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

24

All-time across CCDB intake

Last 12 months

8

33.3% of total history

Rising ↑

States active

7

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

C

60.1/100 composite

Response-quality profile

How Hollins & McVay, P.A. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 12.5%

Share of US states + territories with at least one filed complaint against this collector.

How does Hollins & McVay, P.A. compare to its peers?

How does Hollins & McVay, P.A. compare? Versus a peer and the national average across 60+ high-volume collectors
Hollins & McVay, P.A. National average
Complaints (last 12 mo)lower is better
8
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2021-02 2026-01

Top Consumer Issues

Attempts to collect debt not owed12 (%)
Took or threatened to take negative or legal action6 (%)
Written notification about debt2 (%)
False statements or representation3 (%)
Threatened to contact someone or share information improperly1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 7
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 4
Attempts to collect debt not owed Debt was paid 4
Written notification about debt Didn't receive notice of right to dispute 2
False statements or representation Attempted to collect wrong amount 2
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 1
False statements or representation Indicated you were committing crime by not paying debt 1
Threatened to contact someone or share information improperly Contacted your employer 1
Took or threatened to take negative or legal action Threatened to sue you for very old debt 1
Took or threatened to take negative or legal action Sued you in a state where you do not live or did not sign for the debt 1

Where do complaints against Hollins & McVay, P.A. come from?

The states where consumers have filed the most CFPB complaints against Hollins & McVay, P.A.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Hollins & McVay, P.A.

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Hollins & McVay, P.A.?

The most common issue consumers report about Hollins & McVay, P.A. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 24 complaints filed with the CFPB.

Are complaints against Hollins & McVay, P.A. increasing or decreasing?

Complaints against Hollins & McVay, P.A. are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Hollins & McVay, P.A.'s reputation grade?

Hollins & McVay, P.A. has a reputation grade of C (score: 60.1/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Hollins & McVay, P.A. respond to consumer complaints?

Hollins & McVay, P.A. has a 100% timely response rate to CFPB complaints.

In how many states does Hollins & McVay, P.A. operate?

Hollins & McVay, P.A. has received CFPB complaints from consumers in 7 states, with the most complaints from Kansas (15 complaints).

What can I do if Hollins & McVay, P.A. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Hollins & McVay, P.A. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial