Total CFPB complaints
122
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 122 complaints
High Point Asset Inc — Debt Collector Complaint Profile
CFPB complaint profile across 28 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about High Point Asset Inc
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
65 complaints
- Communication tactics 18
Communication tactics
18 complaints
- Taking/threatening an illegal action 14
Taking/threatening an illegal action
14 complaints
- Improper contact or sharing of info 7
Improper contact or sharing of info
7 complaints
- Disclosure verification of debt 4
Disclosure verification of debt
4 complaints
F
Grade F · 30.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about High Point Asset Inc?
High Point Asset Inc has accumulated 122 total CFPB complaints across 28 states, with 1 filed in the most recent 12 months against 121 historical complaints before that window. The trailing-12-month volume represents 0.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 11% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 28 states, led by California with 24 and Texas with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 30.4/100 places High Point Asset Inc in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
0.8% of total history
Rising ↑
States active
28
Distinct state filings
Timely response rate
11%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
F
30.4/100 composite
Response-quality profile
How High Point Asset Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 11.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 31.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 50.0%
Share of US states + territories with at least one filed complaint against this collector.
How does High Point Asset Inc compare to its peers?
High Point Asset Inc National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-07 2026-01
Top Consumer Issues
Cont'd attempts collect debt not owed65 (%)
Communication tactics18 (%)
Taking/threatening an illegal action14 (%)
Improper contact or sharing of info7 (%)
Disclosure verification of debt4 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 53 |
| Communication tactics | Frequent or repeated calls | 14 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 9 |
| Cont'd attempts collect debt not owed | Debt was paid | 8 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 5 |
| Communication tactics | Threatened to take legal action | 4 |
| Improper contact or sharing of info | Contacted me after I asked not to | 4 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
Where do complaints against High Point Asset Inc come from?
The states where consumers have filed the most CFPB complaints against High Point Asset Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against High Point Asset Inc
Across 28 states with at least one filing
- California
California
24 complaints
- Texas
Texas
14 complaints
- Illinois
Illinois
10 complaints
- Florida 9
Florida
9 complaints
- Wisconsin 8
Wisconsin
8 complaints
- Michigan 6
Michigan
6 complaints
- Maryland 6
Maryland
6 complaints
- North Carolina 5
North Carolina
5 complaints
Frequently Asked Questions
What is the most common complaint against High Point Asset Inc? ▼
The most common issue consumers report about High Point Asset Inc is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 122 complaints filed with the CFPB.
Are complaints against High Point Asset Inc increasing or decreasing? ▼
Complaints against High Point Asset Inc are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is High Point Asset Inc's reputation grade? ▼
High Point Asset Inc has a reputation grade of F (score: 30.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does High Point Asset Inc respond to consumer complaints? ▼
High Point Asset Inc has a 11% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does High Point Asset Inc operate? ▼
High Point Asset Inc has received CFPB complaints from consumers in 28 states, with the most complaints from California (24 complaints).
What can I do if High Point Asset Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If High Point Asset Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |