Total CFPB complaints
771
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 771 complaints
Helvey & Associates, Inc., Warsaw, IN Branch — Debt Collector Complaint Profile
CFPB complaint profile across 35 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Helvey & Associates, Inc., Warsaw, IN Branch
- Attempts to collect debt not owed
Attempts to collect debt not owed
408 complaints
- Written notification about debt
Written notification about debt
173 complaints
- False statements or representation 63
False statements or representation
63 complaints
- Took or threatened to take negative or legal action 58
Took or threatened to take negative or legal action
58 complaints
- Cont'd attempts collect debt not owed 14
Cont'd attempts collect debt not owed
14 complaints
- Disclosure verification of debt 8
Disclosure verification of debt
8 complaints
D
Grade D · 56.3/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Helvey & Associates, Inc., Warsaw, IN Branch?
Helvey & Associates, Inc., Warsaw, IN Branch has accumulated 771 total CFPB complaints across 35 states, with 241 filed in the most recent 12 months against 530 historical complaints before that window. The trailing-12-month volume represents 31.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 35 states, led by North Carolina with 215 and Florida with 142, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.3/100 places Helvey & Associates, Inc., Warsaw, IN Branch in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
241
31.3% of total history
Rising ↑
States active
35
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
D
56.3/100 composite
Response-quality profile
How Helvey & Associates, Inc., Warsaw, IN Branch performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 38.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 62.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Helvey & Associates, Inc., Warsaw, IN Branch compare to its peers?
Helvey & Associates, I… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed408 (%)
Written notification about debt173 (%)
False statements or representation63 (%)
Took or threatened to take negative or legal action58 (%)
Cont'd attempts collect debt not owed14 (%)
Disclosure verification of debt8 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 235 |
| Attempts to collect debt not owed | Debt was result of identity theft | 104 |
| Written notification about debt | Didn't receive enough information to verify debt | 89 |
| Written notification about debt | Didn't receive notice of right to dispute | 76 |
| Attempts to collect debt not owed | Debt was paid | 69 |
| False statements or representation | Attempted to collect wrong amount | 63 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 58 |
| Cont'd attempts collect debt not owed | Debt is not mine | 14 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 8 |
Where do complaints against Helvey & Associates, Inc., Warsaw, IN Branch come from?
The states where consumers have filed the most CFPB complaints against Helvey & Associates, Inc., Warsaw, IN Branch. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Helvey & Associates, Inc., Warsaw, IN Branch
Across 35 states with at least one filing
- North Carolina
North Carolina
215 complaints
- Florida
Florida
142 complaints
- South Carolina
South Carolina
96 complaints
- Ohio 67
Ohio
67 complaints
- Indiana 49
Indiana
49 complaints
- Michigan 33
Michigan
33 complaints
- Georgia 25
Georgia
25 complaints
- Texas 21
Texas
21 complaints
Frequently Asked Questions
What is the most common complaint against Helvey & Associates, Inc., Warsaw, IN Branch? ▼
The most common issue consumers report about Helvey & Associates, Inc., Warsaw, IN Branch is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 771 complaints filed with the CFPB.
Are complaints against Helvey & Associates, Inc., Warsaw, IN Branch increasing or decreasing? ▼
Complaints against Helvey & Associates, Inc., Warsaw, IN Branch are rising. The company received 241 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Helvey & Associates, Inc., Warsaw, IN Branch's reputation grade? ▼
Helvey & Associates, Inc., Warsaw, IN Branch has a reputation grade of D (score: 56.3/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Helvey & Associates, Inc., Warsaw, IN Branch respond to consumer complaints? ▼
Helvey & Associates, Inc., Warsaw, IN Branch has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does Helvey & Associates, Inc., Warsaw, IN Branch operate? ▼
Helvey & Associates, Inc., Warsaw, IN Branch has received CFPB complaints from consumers in 35 states, with the most complaints from North Carolina (215 complaints).
What can I do if Helvey & Associates, Inc., Warsaw, IN Branch is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Helvey & Associates, Inc., Warsaw, IN Branch violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |