Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Heavner, Beyers & Mihlar LLC
Attempts to collect debt not owed
6 complaints
False statements or representation
3 complaints
Took or threatened to take negative or legal action
3 complaints
Improper contact or sharing of info
1 complaints
Threatened to contact someone or share information improperly
1 complaints
Grade C · 61.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Heavner, Beyers & Mihlar LLC has accumulated 14 total CFPB complaints across 2 states, with 4 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 28.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Illinois with 13 and Missouri with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.2/100 places Heavner, Beyers & Mihlar LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
14
All-time across CCDB intake
Last 12 months
4
28.6% of total history
Rising ↑
States active
2
Distinct state filings
Timely response rate
93%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
C
61.2/100 composite
How Heavner, Beyers & Mihlar LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
The states where consumers have filed the most CFPB complaints against Heavner, Beyers & Mihlar LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 2 states with at least one filing
Illinois
13 complaints
Missouri
1 complaints
The most common issue consumers report about Heavner, Beyers & Mihlar LLC is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 14 complaints filed with the CFPB.
Complaints against Heavner, Beyers & Mihlar LLC are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.
Heavner, Beyers & Mihlar LLC has a reputation grade of C (score: 61.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Heavner, Beyers & Mihlar LLC has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
Heavner, Beyers & Mihlar LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Illinois (13 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Heavner, Beyers & Mihlar LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |