This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 43 complaints

H. Kent Hollins, Attorney at Law, P.A — Debt Collector Complaint Profile

CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about H. Kent Hollins, Attorney at Law, P.A

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 64.8/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about H. Kent Hollins, Attorney at Law, P.A?

H. Kent Hollins, Attorney at Law, P.A has accumulated 43 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 43 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 15 states, led by Kansas with 20 and Georgia with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.8/100 places H. Kent Hollins, Attorney at Law, P.A in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

43

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

15

Distinct state filings

Timely response rate

98%

Within CFPB SLA window

Consumer disputes

15%

After company response

Reputation grade

C

64.8/100 composite

Response-quality profile

How H. Kent Hollins, Attorney at Law, P.A performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 97.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 30.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 26.8%

Share of US states + territories with at least one filed complaint against this collector.

How does H. Kent Hollins, Attorney at Law, P.A compare to its peers?

How does H. Kent Hollins, Attorney at Law, P.A compare? Versus a peer and the national average across 60+ high-volume collectors
H. Kent Hollins, Attor… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
98%
100%
91%
Consumer-dispute ratelower is better
15%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2016-04 2020-12

Top Consumer Issues

Cont'd attempts collect debt not owed5 (%)
False statements or representation4 (%)
Took or threatened to take negative or legal action7 (%)
Written notification about debt3 (%)
Communication tactics3 (%)
Disclosure verification of debt2 (%)
Taking/threatening an illegal action2 (%)
Improper contact or sharing of info2 (%)

Most common issue: Cont'd attempts collect debt not owed — Debt is not mine

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed Debt is not mine 5
False statements or representation Attempted to collect wrong amount 4
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 3
Written notification about debt Didn't receive enough information to verify debt 3
Communication tactics Frequent or repeated calls 3
Disclosure verification of debt Not given enough info to verify debt 2
Taking/threatening an illegal action Threatened to sue on too old debt 2
Took or threatened to take negative or legal action Threatened to sue you for very old debt 2
Improper contact or sharing of info Talked to a third party about my debt 2
Took or threatened to take negative or legal action Seized or attempted to seize your property 2

Where do complaints against H. Kent Hollins, Attorney at Law, P.A come from?

The states where consumers have filed the most CFPB complaints against H. Kent Hollins, Attorney at Law, P.A. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against H. Kent Hollins, Attorney at Law, P.A

Across 15 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against H. Kent Hollins, Attorney at Law, P.A?

The most common issue consumers report about H. Kent Hollins, Attorney at Law, P.A is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 43 complaints filed with the CFPB.

Are complaints against H. Kent Hollins, Attorney at Law, P.A increasing or decreasing?

Complaints against H. Kent Hollins, Attorney at Law, P.A have been stable. The company received 0 complaints in the last 12 months.

What is H. Kent Hollins, Attorney at Law, P.A's reputation grade?

H. Kent Hollins, Attorney at Law, P.A has a reputation grade of C (score: 64.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does H. Kent Hollins, Attorney at Law, P.A respond to consumer complaints?

H. Kent Hollins, Attorney at Law, P.A has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does H. Kent Hollins, Attorney at Law, P.A operate?

H. Kent Hollins, Attorney at Law, P.A has received CFPB complaints from consumers in 15 states, with the most complaints from Kansas (20 complaints).

What can I do if H. Kent Hollins, Attorney at Law, P.A is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If H. Kent Hollins, Attorney at Law, P.A violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial